Galina Skovorodnikova joined Doist in 2015 as a Customer Support specialist. The role involved a variety of tasks including technical investigations, customer advocacy, and product consulting. The job is challenging but rewarding, as it involves being the first to witness customer success and hear positive stories. In 2021, Galina became a Team Lead while managing motherhood with two young children. She highlights the company’s supportive culture during this time. As a Team Lead, she helped form a Customer Success team within the Customer Experience department and leads this team. Her primary passion is working directly with customers, understanding their needs, and communicating feedback to the product team.

Full remote work flexibility with no location restrictions; design own schedules (8-hour days max 40 hours/week); formula-based compensation benchmarked by industry data; professional development budgets; wellbeing benefits including PTO and parental leave; onboarding mentorship and co-working opportunities.