Serve as a field-aligned nerve center for customer demand signals synthesizing feature requests customer escalations product telemetry sales feedback competitive moves into clear insights guiding prioritization. Partner senior portfolio specialists ensure follow-through across PM Eng Design interlocks connect requests engineering work keep account teams aligned. Translate technical product knowledge analysis recommendations help organization choose right bets accelerate outcomes important customers.

Understanding DevOps processes automation best practices Technical knowledge HashiCorp suite including Terraform Vault Consul Boundary familiarity Nomad Packer Waypoint 2–4 years technical analyst product ops Solutions Engineer similar role 5+ years industry experience Working knowledge cloud infrastructure security ability get hands-on products Comfort spreadsheets basic SQL scripting familiarity BI enablement tools plus Strong organization writing skills fast accurate documentation updates Familiarity Jira roadmap tools CRM support systems.

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