Account Executive- Startups, Install Base

About Vercel:

Vercel gives developers the tools and cloud infrastructure to build, scale, and secure a faster, more personalized web. As the team behind v0, Next.js, and AI SDK, Vercel helps customers like Ramp, Supreme, PayPal, and Under Armour build for the AI-native web. Our mission is to enable the world to ship the best products. That starts with creating a place where everyone can do their best work. Whether you're building on our platform, supporting our customers, or shaping our story: You can just ship things.

About Startups @Vercel

The Vercel Startups org exists to help founders navigate the shift to AI-native development with confidence. Startups move faster than ever—what used to take years now happens in days—and the decisions founders make early can either unlock scale or become long-term constraints. We partner with startups at the critical moments where technical, commercial, and strategic support starts to matter most. We’re a talent-dense team made up of former founders, engineers, and experienced go-to-market operators who bring firsthand experience building, scaling, and supporting modern software companies. Many of us have sat on the other side of the table, making architectural decisions, navigating tradeoffs, and scaling under real constraints, and we bring that perspective into every customer interaction. We operate with a growth mindset and strong shared ownership. We dig deep to understand our customers, work closely across functions as one team, and find ways to win even when the path forward isn’t obvious. Resilience, curiosity, and a willingness to push through hard problems are table stakes here. This is a team for people who want to operate with high trust, high agency, and high impact — alongside peers who care deeply about helping startups succeed.

About The Role

You are an expert in Vercel, you have incredible pattern recognition, and are at the bleeding edge of the tech and tools defining how we live and work. In this role, you'll help startups unlock Vercel's full value from adoption through scaling—building relationships with founders and technical leaders who are making critical architectural decisions. You'll analyze usage patterns to identify expansion opportunities, coordinate cross-functional teams to drive outcomes, and guide teams as they adopt AI-native architectures. By leveraging automation and AI to maximize your impact, you'll help refine early plays into repeatable playbooks that scale across our startup portfolio.

What You Will Do

• Build trusted relationships with founders, developers, and technical leaders by quickly developing deep understanding of their architecture, use cases, and technical constraints
• Use customer signals and usage patterns to determine the right next play and focus time on the highest-leverage opportunities for adoption, expansion, or re-engagement
• Quarterback customers end-to-end, strategically deploying Sales Engineers, Developer Support Engineers, Product, and Support at the right moments to drive outcomes
• Own and grow a portfolio of startup customers by partnering with them as they move from early adoption to scale
• Partner with founders and developers as they adopt AI-native features and architectures, helping them understand how Vercel’s Frontend Cloud fits into a rapidly evolving developer ecosystem and supports new workloads, performance requirements, and scaling patterns
• Use automation , agents ,and self-built workflows to operate at high leverage and focus time and energy on the most impactful customer work
• Operate comfortably in an evolving environment ,helping refine early motions ,and turn what works into repeatable playbooks

About You

We’re looking for someone who sits at the intersection of technical curiosity ,commercial excellence,and startup mindset . You might be a great fit if you’ve developed this skill set through a range of paths—whether as a builder ,founder ,engineer or in a technical go-to-market role—and you bring strong judgment ,ownership,and curiosity to how you work. In practice:

• Learns complex technical products quickly ; enjoys reasoning about how modern web & AI-native applications are built & scaled
• Speaks comfortably with developers & founders using their language ; earns credibility through insight rather than titles
• Has strong sales acumen & experience owning revenue outcomes across deal sizes & complexities
• Believes best revenue outcomes come from deeply successful customers—not transactional selling
• Brings thoughtful opinionated views on modern web infrastructure ; frontend performance ; scaling tradeoffs
• Thrives in ambiguity ; enjoys shaping how team & motion evolves from early to structured
• Energized by ownership ; accountability ; helping customers make smart decisions

What This Role Is Not

• Not a pure Customer Success role focused on reactive support
• Not a transactional sales role detached from customer outcomes
• Not a highly scripted role with narrow ownership or predefined motions

This role requires judgment,c curiosity,and comfort operating across technical ,strategic,and commercial dimensions. If based within commuting distance of SF,Austin or NY offices,the role includes in-office anchor days Mon,Tue,Fri; otherwise fully remote.

Benefits:

• Competitive compensation package including equity
• Inclusive Healthcare Package
• Learn & Grow: mentorship & event attendance for network & skills building
• Flexible Time Off
• Gear provided plus WFH budget

San Francisco base pay range: $170K-$209K (adjusted by location). Total compensation may include benefits,equity,and bonus/variable pay depending on role. Vercel is committed to fostering an inclusive community without discrimination based on protected characteristics . Everyone is encouraged to apply even if not meeting every job description box.

Apply Now.

Tell us why you’d be a good fit for the Account Executive - Startups Install Base role.