USD per year
AI Product Engineer
London Pelago is the leading specialty substance use care provider, built on the belief that effective treatment means matching care intensity to what each member actually needs rather than defaulting to the most expensive intervention. Our programs guide members through every stage of the substance use spectrum, from unhealthy habits to active use disorders, delivering personalized treatment for tobacco, alcohol, opioid, cannabis, and stimulant use based on individual health, habits, genetics, and goals. With Sona, our voice-first AI Mental Health Specialist, Pelago now applies that same clinically-driven model to mental health, pairing deep clinical expertise with technology to expand access without compromising care quality. We believe technology should make clinical care more precise and more human, not replace the judgment behind it. Pelago has scaled to helping hundreds of employers and health plans and has already helped more than 750,000 members better manage their substance use. If you're passionate about AI and making an impact on the health of others, join us and make it happen!
About Pelago Engineering:
Our engineering team operates as empowered, outcome-oriented problem solvers, working in close partnership with product, design, and clinical teams to improve member outcomes at scale. As AI transforms how software is built, we are intentionally evolving our development lifecycle so we spend less time on mechanical implementation and more time on system design, judgment, and impact.
How We Work:
- Outcome-driven: Engineers are given problems to solve, not just features to build. Success is measured by learning, impact, and outcomes—not velocity alone
- AI-native: We use AI across the SDLC to accelerate implementation, testing, and review. Engineers focus on defining intent, validating behavior, and designing resilient systems
- High autonomy, high accountability: Teams have real ownership over their domains. With autonomy comes responsibility for quality, safety, and results
- Cross-functional by default: Engineers partner deeply with Product, Design, Data, and Clinical. Discovery,...
Pelago provides specialty substance use care with personalized, virtual-first support for tobacco, alcohol, opioid, cannabis, and stimulant use. Their approach includes digital tools, live counseling, medication-assisted treatment (MAT), and same-day access nationwide. Pelago focuses on stigma-free care built around personal goals and offers physician-led care teams, complex condition management, access to inpatient treatment facilities, personalized tech and support such as cognitive behavioral therapy (CBT), remote monitoring with at-home devices, and a members’ hub for MAT called PelagoRX. The company is led by addiction scientists and a multidisciplinary team with 15 peer-reviewed publications demonstrating impact on engagement, clinical improvement, and medical savings.
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