About Us

Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response. Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats. Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com

Role Summary

As a Quality Assurance Engineer, you will work with a high-performing, collaborative team of QA professionals, ensuring that the team's approach and delivery align with departmental standards and best practices. You will play a hands-on role in testing the company's IT applications, including Snowflake, Maia, Salesforce, Zuora, and SAP. You will also test integration processes within MuleSoft and the Service Layer, as well as AI models and agents developed as part of the company's AI initiatives. In this role, you will ensure that all deliverables meet defined quality standards while collaborating with cross-functional teams to enable the successful delivery of products and enhancements that meet customer requirements and expectations.

What You Will Do

• Design and execute QA test plans aligned with team standards.
• Collaborate with the Scrum Master, Business Analyst (BA), and Technical Architect (TA) to clarify requirements, resolve issues promptly, and recommend improvements where appropriate.
• Participate in debugging and defect triage activities.
• Develop, implement, and document manual and AI agent-enabled functional and regression tests.
• Manage and prioritize tasks to meet project timelines.
• Support and recommend testing strategies in collaboration with the QA Lead.
• Design and execute test plans and testing strategies.
• Independently deliver small projects with minimal guidance.
• Ensure release quality through Test-Driven Development (TDD) practices and test coverage reviews.
• Participate in Root Cause Analysis (RCA) investigations and drive continuous improvements.
• Contribute to broader team goals and departmental priorities.
• Recommend and implement process improvements, particularly in the adoption and use of AI within QA practices.
• Perform other duties and responsibilities as assigned.