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$40K - $80K
USD per year
Job Description
Assistant Manager We are seeking an Assistant Manager with exceptional leadership skills and a passion for customer service. Responsibilities (include but are not limited to):
- Serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual unit
- Customer service interaction and management responsibility for more than 3 people
- Full responsibility for facilities and equipment maintenance, adherence to detailed cleaning tasks, and specific routine financial control
- Human resource responsibilities are crew training, ongoing coaching, feedback for hourly employees, health and safety audits
- Routinely performs hands-on operational work to train employees, respond to customer service needs, or otherwise role model appropriate skills and behaviors in the restaurant
- Managers provide overall leadership; recognize and motivate members of the team, and coach and train the team for operational excellence
- Positions Supervised: Shift Lead(s) and Restaurant Team Member(s)
- Maintains fast, accurate service, and positive guest relations, and ensures products are consistent with company quality standards
- Ensures Occupational Safety & Health Act, local health and safety codes, and company safety and security policy are met
- Assists Profit & Loss management by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
- Participates in recruiting, interviewing, and hiring team members; conducts performance appraisals, takes disciplinary action, motivates and trains
- Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program
- Ensures food quality and 100% customer satisfaction
- Ensures complete and timely execution of corporate & local marketing plans
Qualifications:
- (1 to 2) years of supervisory experience within the food service/retail/customer service industry.
- Serve Safe Certified
- Ability to calculate/analyze data
- Strong customer service skills required
- Basic business math and accounting skills
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong organizational and time management skills
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent (preferred)
Benefits/Other Compensation:
- Benefit Package: Medical, Dental, Vision. Employer Funded Health Reimbursement account.(eligible to enroll after 60 days of hire)
- 401K (up to 4% Employer Safe Harbor Match)
- Paid Sick Leave.
- Paid Flex Days.
- Paid Training
- Free Employee Meal during Shift. (Discounts on a non-working day)
- On-Going Career & Leadership Development
Additional Info:
- You must be 18 years old. Must have reliable transportation.
- Full-Time
- $19.83 to $20.13 plus Tip pool. (Wages do not include Tips)
How to Apply
About LANDED
LANDED is a hiring technology designed to help businesses find and retain top-notch hourly workers while reducing ad spend and time spent hiring. It automates recruiting tasks, improves candidate quality at scale, engages candidates quickly via text messaging, and boosts application volume through job board and social media advertising. LANDED integrates with major ATS & HRIS systems and offers customizable vetting, intelligent matching, and hiring data reporting analysis.
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