Associate Account Director/Account Director, Affiliate Marketing

Location: Philadelphia, Pennsylvania; New York, New York; Miami, Florida; Chicago, Illinois; Boston, Massachusetts; Atlanta, Georgia Position: Associate Account Director/Account Director, Affiliate Marketing The Account Director is a critical role at Acceleration Partners that’s ideal for individuals who are excited about growing online brands and delivering exciting and innovative strategies that grow our clients and lead to ongoing success. This role is primarily focused on engaging directly with brands across our client portfolio, delivering the strong growth and outcomes that are expected of us on a consistent basis. This person will be heavily focused on building strong relationships with clients, understanding their business needs, and finding solutions to support them. They will thrive in a fast-paced environment and feel excited as new challenges come their way. They will oversee a portfolio of clients and be responsible for retaining and growing revenue across this group. In addition to delivering excellent outcomes for clients, this person will also be responsible for identifying and closing expansion opportunities for clients and will be called upon to help lead the pitching and winning of new business as a subject matter expert. The Account Director will work closely with our Program Directors to oversee large account teams and will be accountable for ensuring we are delivering outcomes at a high standard and in line with client needs. This person will have a demonstrated track record of embracing relationships, leveraging communication and interpersonal skills to build relationships based on trust and genuine partnership.

Key Responsibilities

1. Client Management and Engagement

• Serves as the primary relationship manager for a portfolio of clients, working to earn client trust and encourage them to grow and retain.
• Engages heavily with client contacts, showing curiosity about their companies and striving to know the fundamentals of their businesses as well as they do.
• Excels at building relationships beyond the initial client contact, making in-roads with the client’s marketing leadership and brokering relationships with C-Suite leaders when possible (CEO, CMO, VP of Marketing, etc).
• Builds strong rapport with client through both virtual and in-person touchpoints.
• Skilled at anticipating and proactively addressing client risks and opportunities and owns client-facing dialogue on risks and escalations.

1. Strategic Thinking and Implementation

• Develops forward-thinking strategies that wow our clients and encourage them to engage closely with AP.
• Ensure that high-potential account opportunities are proactively identified, pitched and optimized with client buy-in to capitalize on them.
• Regularly works with the account team to develop and execute innovative strategy, tactics, and efficiencies that meet and exceed channel and business objectives.
• Skilled at interpreting program data to identify risks and opportunities; readily uses data to make strategic decisions and sell clients on those decisions.
• Pushes the team to operate with a growth mindset and take calculated risks when needed.
• Shows an instinct to know when risks are worth taking for the good of the account and excels at selling client on new strategies.
• Can deliver and oversee high quality client outputs including QBRs, strategy planning decks, weekly calls and reporting.

1. Market Innovation and Big Picture Thinking

• Stays dialed into the latest industry developments, leveraging an understanding of new publisher models and trends to support clients effectively.
• Understands clients’ industry/market trends and identifies how to capitalize on them and drive results for clients in any economic environment or business phase.
• Understands AP’s role as a partner to clients and is adaptable to clients’ changing business needs.
• Understands and regularly uses industry data and trends to pitch new opportunities to clients.

1. AP Revenue Accountability and Growth

• Shows high accountability for reaching existing revenue targets and often exceeds those targets.
• Identifies potential expansion opportunities and leads the development, pitching and closing of those opportunities as well.
• Proactively monitors account renewals to ensure successful renewal rates and maximize opportunities.
• Has strong financial accountability, monitoring and achieving clients KPI’s and goals.
• Possesses a clear understanding of AP’s various services and market opportunities; proactively identifies expansion opportunities.
• Shows comfort pitching expansion opportunities to clients explaining why scope, geographic or service expansions help achieve goals.
• Serves as an SME in new business pitches; participates heavily in sales process to win new revenue.

1. Lead, Coach And Influence

• Although not responsible for direct management of teams, leads by influence driving an account team toward strong results.
• Coaches, guides & leads Account Managers & teams in implementing new strategies & responding to client feedback.
• Works closely with Program Directors across portfolio ensuring account teams deliver strong program performance & excellent outcomes for clients.
• Works with Program Directors identifying necessary hiring profiles for senior account team members.
• Comfortable influencing strong performance without direct management responsibility.

Qualities of the Ideal Candidate

• Enthusiasm for client delivery & engagement
• Enjoys challenge of growing client programs & engagements
• Commercially astute with strong negotiation skills
• Comfortable working across large teams with mixed accountabilities
• Comfortable coaching & leading teams without direct management
• Self-starter motivated internally to hit & expand revenue goals
• Strong strategic planner able to bring strategy alive engaging clients
• Excellent big picture thinker
• Innovative thinker enthusiastic about testing new ideas
• Excellent written & oral communication skills
• Data-oriented; values data-driven decision making
• Deep understanding of online industry & success levers
• Displays accountability meeting deadlines & commitments
• Leads by example; collaborates & motivates remote teams
• Confident poised eloquent in client meetings & difficult situations
• Thrives in fast-paced environment bringing order from chaos setting tone for team
• Solution-oriented overcoming roadblocks

Milestones

By 6 Months: Oversees strategic direction/outcomes of multiple affiliate programs; formed strong relationships with key contacts; understands business needs well; coaches team effectively providing positive/constructive feedback; good working relationship with Program Director; teams run effectively delivering high Client Satisfaction Scores & good outcomes. By 1 Year: Delivers against portfolio expansion targets ensuring 90%+ revenue retention within current base; viewed by clients as strategic partner excited about delivered work; all deliverables A caliber; Client Satisfaction Scores consistently 8+.

Minimum Qualifications & Skills

• 8+ years online marketing e-commerce or affiliate marketing experience required
• General understanding of affiliate marketing (direct or indirect channel exposure at agency or in-house)
• Proficiency delivering compelling presentations impactful decks & storytelling/influencing strategy essential
• Experience managing revenue targets a plus
• Experience in data analysis using insights effectively for strategy building
• Knowledge of affiliate tracking methodologies via platform partners (Radius by Impact ShareASale etc.) required
• Microsoft Office expertise required
• Agency or Client Service environment experience highly preferred
• Successful track record increasing client spend through upselling/expansion preferred

Why Acceleration Partners?

Acceleration Partners is the world’s largest first-to-market Partnership Marketing Agency creating partnerships driving exceptional measurable outcomes globally (40+ countries). The global team (300+) focuses on data-driven strategies connecting brands through affiliate/influencer marketing supported by proprietary technology suite APVision leveraging largest dataset among Partnership Marketing agencies. Serving 200+ brands including Amazon Apple Target Google Marriott Coinbase & Burberry—AP builds high-performing partnership marketing programs as only truly integrated global partnerships agency at cutting edge leveraging proven expertise delivering unique sustainable growth solutions.

AP Perks & Benefits – What We Offer

-100% remote work for everyone

• Group medical dental & vision coverage insurance (with opt-out benefits)

-401K with matching Open Paid Time Off Summer & Holiday Wellness Breaks (July December) Volunteer & Birthday Time Off Focus Fridays Paid Parental Leave Benefits Wellness Technology Education Allowances Paid sabbatical leaves donation matching more!! target Salary: $100000–$130000 + bonus depending location experience (benefits may vary based employment status country). the company commitment statement: Acceleration Partners committed diversity equal opportunity employer evaluating applicants regardless age race color gender religion national origin sexual orientation disability veteran status. has hashtags #LI REMOTE #GLSDR #LI MG1