Business Development Representative - San Francisco

Business Development Representative - San Francisco

Location

San Francisco, California, United States

Employment Type

Regular

Remote Work Mention

PagerDuty is a flexible, hybrid workplace. This role is expected to come into the Moorgate office 1-2 times per week. PagerDuty operates a hybrid work model with offices in 8 major cities.

Job Description

PagerDuty, Inc. (NYSE: PD) is the global leader in AI-first digital operations. By automatically detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately two-thirds of the Fortune 100 and nearly half of the Fortune 500, PagerDuty is the industry standard for organizations scaling resilient, autonomous operations.

Overview Of The Role

PagerDuty is seeking a Business Development Representative to join our diverse, customer-focused team! As Business Development Representative, you will report to a Manager of Sales Development and as part of a dynamic team, you'll collaborate closely with our talented Account Executives, fueling their pipelines with promising leads and conquering territories together. Imagine the thrill of diving into the heart of the sales cycle, exploring every aspect and seizing captivating opportunities. With our fast-paced, high-volume environment, your energy will soar, and your organizational skills will shine like never before. Get ready for an exhilarating adventure as a member of the PagerDuty Business Development team! You'll be at the forefront of our Sales department, representing the prestigious PagerDuty brand and serving as the initial point of contact for our target accounts. Your role will be to ignite their interest through a modern approach to outbound prospecting, nurturing, educating and captivating them with the incredible value of PagerDuty. This isn't just a job—it's an extraordinary chance to unleash your potential, make a significant impact, and be a true sales champion. Are you ready to embrace this exciting journey with us? Join PagerDuty's Business Development team and prepare for an adventure like no other!

Key Responsibilities:

Value Selling Focus on highlighting the unique PD value and benefit our products and services can provide to a customer. It goes beyond just features and price, emphasizing the impact and solutions that address the customer's specific needs or challenge.

• Effectively communicate PagerDuty's business value proposition to evaluate interest in making a purchase, demonstrating a strong passion for transformation and innovation.
• Quickly adapt to the Command of the Message (COM) selling model and employ solution selling/customer-centric sales method.

Sales Effectiveness Establishing, overseeing and maintaining genuine connections with customers.

• Consistently achieve sales goals, maintaining a proven track record of success.
• Exhibit strong collaboration and time management skills to maximize efficiency and productivity.

Sales Execution Ensuring that one’s own and others’ work and information are complete and accurate; careful preparation for meetings and presentations; following up with others to ensure that agreements and commitments have been fulfilled to contribute to PagerDuty's long-term strategic initiatives.

• Utilize best practices in account development to strategically target enterprise accounts leveraging various communication channels such as phone, email, video, and social technologies.
• Employ a discovery process to engage in conversations with practitioners and management levels of target accounts.
• Proficiently use Salesforce, Sales Navigator, Gong Engage and Demandbase to optimize sales activities and focus.

Basic Qualifications:

• Strong communication and interpersonal skills to effectively engage with potential customers and build relationships.
• Strong organizational skills to manage and prioritize multiple leads and opportunities effectively.
• Adaptability and resilience to thrive in a fast-paced and dynamic sales environment.
• Passion for technology.
• 1-2 Years experience in outbound prospecting.
• German Fluency Required

Preferred Qualifications:

• Prior sales development experience preferred.
• Experience using salesforce.com preferred.
• BA/BS Degree.

Additional Information on Work Model

PagerDuty embraces hybrid work culture encouraging in-person collaboration. The role requires presence at Moorgate office 1-2 times per week.

Compensation Info

The base salary range for this position is $58,500 - $61,750 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.

Location Restrictions

Candidates must reside in eligible locations; some U.S. states are excluded (e.g., Alaska, Hawaii). See full list in description.

Explicit Skills Mentioned

• Communication skills
• Interpersonal skills
• Organizational skills
• Adaptability
• Resilience
• Passion for technology
• Outbound prospecting experience (1-2 years)
• German fluency (required)
• Salesforce proficiency (preferred)
• Use of Sales Navigator
• Use of Gong Engage
• Use of Demandbase