Business Operations Manager

Our client, a Boston-based leadership development and executive coaching firm founded in 2012 and serving higher education, health care, and other mission-driven organizations, is seeking a Business Operations Manager (Part-Time). Hours/Schedule: Approximately 20 hours/week, hours may vary slightly week to week based on needs Job Type: Part-time, contact to start with an opportunity to join the team long-term Location Requirements: Remote, with occasional in-person meetings in the Concord, MA area Rate: $35–$40/hour, commensurate with experience Job Description: The firm partners with institutional leaders through executive coaching, 360 feedback processes, team development engagements, cohort leadership development programs, and organizational development work. The firm is hiring a dedicated operations professional, reporting to the President. This person will run the day-to-day business operations of a growing boutique firm — contracts, invoicing, payments, client communications, and the systems behind them. The right person is a seasoned, self-directed professional who represents the firm professionally, makes sound judgment calls with minimum oversight, and is energized by building a well-run operation for an expanding organization. This is a long-term opportunity for someone excited to develop alongside a high-quality consultancy.

Responsibilities:

Contracts & Client Communications

Serve as the primary point of contact for client communications related to contracts, invoices, proposals, and scheduling
Manage the proposal-to-contract process from first draft through execution; review client contracts against the firm’s standard terms, flag deviations, and prepare redlines for the President’s review
Maintain and optimize the firm’s Airtable base for prospects, clients, contracts, and task management
Draft subcontractor agreements using the firm’s templates
Develop a deep understanding of the firm’s services to represent the firm effectively

Bookkeeping & Financial Reporting

Manage day-to-day bookkeeping, including invoicing and accounts receivable, accounts payable, vendor bills and subcontractor payments
Administer payroll through the firm’s payroll provider
Maintain accurate books and complete monthly account reconciliations
Prepare monthly and quarterly financial snapshots (P&L, income vs. expense) and maintain a working budget and cash-flow forecast
Organize year-end records and coordinate with the firm’s outside accountant on tax filings, including 1099s
Partner with the President on annual budgeting and growth planning, translating financial data into clear,...