Client Success Manager
Remote - US
Full Time
1 hour ago
Mid LevelCustomer SuccessWorldwide
$40K - $80K

USD per year

Job Description

Modern Health is a mental health benefits platform for employers offering employees access to one-on-one, group, and self-serve digital resources for emotional, professional, social, financial, and physical well-being needs within a single platform. It guides people to the right care at the right time to manage stress or treat depression. The Client Success Team supports Modern Health’s employer relationships to drive product adoption, engagement, client retention, and growth. Client Success Managers partner with senior HR executives and business leaders as product experts, strategic consultants, and mental health champions. They focus on client happiness and industry expertise while helping clients improve hiring. Modern Health culture highlights:

  • “It Takes a Village” culture centered on high empathy and accountability.
  • Obsession to win with ambition and passion.
  • Accountability and reliance on each other with transparent communication.
  • Demonstration of empathy in a supportive and diverse culture.
  • Bias towards action in a fast-paced environment empowering decision-making.

Modern Health is fully remote with overlapping hours required for US-based team members outside Pacific time zone. Awards include World’s Most Innovative Companies of 2023 by Fast Company, Top 25 Companies of San Francisco 2023, and 2023 Well-Being Trailblazer Award.

How to Apply
About Modern Health

Modern Health is dedicated to changing the way the world thinks about mental health by providing personalized mental health care to improve employee and family well-being. They serve HR representatives, benefits consultants, providers, and clients around the world. The company is female-founded, well funded, and actively hiring. They emphasize diversity, equity, inclusion, and belonging as part of their DNA and key to delivering the best possible care. Their mission is to deliver exceptional care through a diverse and passionate team empowered by core values such as winning, accountability, empathy, and action.

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Client Success Manager at Modern Health - RemoteTips