Customer Education Lead
London
Full Time
6 days ago
Mid LevelWorldwide
$80K - $120K

USD per year

Job Description

Customer Education Lead

Drive how customers learn, adopt, and grow with Attio

Location

London [Hybrid]

Engagement Type

Full-time

Compensation

£65K – £95K

Attio is on a mission to redefine CRM for the AI era.

We’re building the first AI-native CRM — designed for the most ambitious go-to-market teams. We recently announced our $52M Series B, led by GV (Google Ventures), with support from Redpoint, Balderton, Point Nine, and 01A. Our team thrives on solving complex technical challenges, delighting our users, and setting a new standard for the industry.

About the role

Our Support team is central to how customers experience Attio. With a 98% CSAT average over the past six months, we hold ourselves to exceptionally high standards across every interaction and touchpoint. Supported by a powerful stack — including Intercom, Guru, Linear, Slack, Productboard, Storyblok, and Notion — we work collaboratively to deliver clarity, precision, and care at scale. As a Customer Education Lead, you’ll define and drive how customers learn, adopt, and grow with Attio. You’ll create intelligent, AI-driven, multi-modal learning experiences that help customers get value faster, building the foundation for scalable, self-service education that fuels product-led growth. This is a high-impact role at the intersection of support, product education, and AI optimisation — ideal for someone who combines strategic thinking with hands-on execution, thrives in fast-paced environments,...

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About Attio

Attio is the AI-native CRM for GTM builders, designed to execute revenue strategy with precision by enabling powerful workflows, AI deployment, data integration, and detailed reporting all in one platform. It offers a flexible data model that adapts to business needs and is built for scale and security.

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