Customer Success Manager - Auto
Melbourne, Australia
Full Time
24 days ago
Mid LevelCustomer Success
$40K - $80K

USD per year

Job Description

Customer Success Manager - Auto

Melbourne, Australia At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time, we’ve deployed 10,000 AI employees to empower real business outcomes for our customers. Podium is building what we believe will be the most impactful AI employee ecosystem for local business. Podium has been recognized as the Best AI Implementation by Inc. Magazine, highlighted by OpenAI for building revenue-driving AI Agents, and awarded the #1 AI Agent for Business Operations by G2. Our growth is fueled by hiring exceptional people, holding them to high standards, and creating opportunities for them to grow and make an impact. Our operating principles guide daily behavior and ensure we hire people who will thrive at Podium. If you're hungry for growth, aligned to our operating principles, and ready to get to work, you won't find a better place to learn and accelerate your career.

The Role:

As a Customer Success Manager - Auto at Podium, you will be the main point of contact for our biggest clients,...

How to Apply
About Podium

Podium offers an AI Employee that works 24/7 to convert leads into loyal customers and messages into revenue. Their AI solution captures every lead, converts more leads by responding in under 1 minute, drives repeat business through proactive follow-ups, and helps businesses get found and chosen by managing reviews. The AI Employee is pre-trained on over 10 years of industry expertise, customized to company policies, and easy to set up. Podium is recognized as "Best agentic AI Software" by G2.

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