Overview

Bild AI was founded to address challenges in blueprint reading, cost estimation, and permit applications in construction. It is currently the AI takeoff platform specializing in Division 8: doors, frames, and hardware. Distributors across the US use Bild AI for their takeoffs and integrate results into software such as Comsense, AVAware, eMullion, ProTech, and TOAD. The company has been featured on Business Insider. The role of Customer Success Manager at Bild AI involves supporting Division 8 estimators to overcome training challenges and become successful users of the product. This includes managing a book of Division 8 distributors, onboarding and training estimators on Bild AI and Bildy, facilitating integration with ERP systems, traveling for onsite training, gathering user feedback for engineering improvements, monitoring account health to prevent churn, and developing scalable customer success strategies. The company values candidates with experience in Division 8 estimating or related roles, hands-on use of relevant ERP software (Comsense, AVAware, eMullion, ProTech or TOAD), ability to read door schedules and specs independently, strong communication skills with empathy and honesty, and a willingness to engage deeply with the industry. Bonus qualifications include DHI coursework or experience with AI takeoff tools. Compensation ranges from $70K to $140K plus commission. The position is full-time and based in San Francisco with some travel required.