Customer Success Manager, Scaled

Remote (US)
Full Time
16 hours ago
Senior LevelCustomer SuccessRemote
$40K - $80K

USD per year

Job Description

Customer Success Manager, Scaled

Remote (US) 5+ years

Why you should join Great Question

Great Question is a customer research platform that makes it easy to do research with your own customers - whether it’s customer interviews, surveys or prototype tests - and share what you learn with your team. Founded by serial entrepreneurs Ned Dwyer & PJ Murray, we’re backed by Y Combinator and on a mission to democratize research. We launched our beta in February 2021 with a bang - customers like Adidas Runtastic, Linktree & MainStreet all use and love our product.

Company Background: Great Question

  • Founded: 2020
  • Batch: W21
  • Team Size: 41
  • Status: Active
  • Location: San Francisco

Founders:

  • Ned Dwyer (CEO)
  • PJ Murray (Founder)
How to Apply
About Great Question

Great Question unifies the entire research process — from recruitment and scheduling to interviews, analysis, and sharing — in one AI-powered platform built for researchers, product designers, product managers, and more. They help enterprises remove friction and scale research across organizations, turning insights into a shared capability.

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