Customer Success Specialist
Remote
Full Time
20 days ago
Entry LevelCustomer SuccessWorldwide
$40K - $80K

USD per year

Job Description

Job Description

  • This is a remote position.
  • Exceptionly revolutionizes the software industry by eliminating outsourcing companies and directly matching talent with technology companies.
  • The company offers only full-time, 100% remote jobs.
  • Provides career coaching and full-time remote job continuity.
  • Role: Customer Success Specialist to join a fast-growing team.
  • Responsibilities:
  • Managing active accounts and ensuring clients get the best out of Exceptionly.
  • Acting as the point of contact for clients.
  • Identifying potential new clients and running outreach campaigns with an experimental mindset.
  • Using Hubspot, Google Drive, LinkedIn, and other tools daily.
  • Running regular check-in calls with past and active clients.
  • Monitoring and reporting weekly sales performance.
  • Handling budgets and client invoices.

Requirements

  • Commerce/Marketing/Business Admin. graduate.
  • Excellent communication and negotiation skills.
  • Fluent English speaking and Strong, professional written and verbal communication skills.
  • Demonstrable social networking experience and social analytics tools knowledge
  • Knowledge of online marketing and good understanding of major marketing channels
  • Proven working experience as project manager
  • Positive attitude, detail and customer oriented with good multitasking and organizational ability
  • Critical thinker and problem-solving skills
  • Good time-management skills
  • Social Media Strategist using social media for brand awareness and impressions
  • Hands on online sales (Preferred SaaS)

Benefits

  • 100% remote.
  • Payment in US Dollars
How to Apply
About Exceptionly

Exceptionly Inc is a global software engineering talent business. It is primarily focusd on high-paying, full-time, long-term, 100% remote software engineering positions and talent.

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