Director, IT
Remote • Canada
Full Time
16 hours ago
Senior LevelEngineeringWorldwide
Over $120K

USD per year

Job Description

About Upsun (formerly Platform.sh)

Upsun is the cloud application platform humans and robots love. It is built for today’s hybrid teams, where AI agents write and test code and humans focus on solving the problems that really matter. Developers, DevOps engineers, and platform teams use Upsun to build, ship, and scale confidently without wrestling with backend infrastructure. We give you your time back. You get:

  • Predictable performance, even at scale
  • Secure, compliant environments by default
  • Real-time observability and profiling built in
  • Cloning, configuration, and provisioning in seconds
  • AI-ready features that plug directly into your stack

The name says it all. "Up" means uptime, reliability, and acceleration. "Sun" reflects our follow-the-sun-support, a 24x7, globally distributed support team keeping the lights on while you rest. Our core belief is that software should power brighter solutions and greater innovation. Upsunners are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What's our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work. Our values: 🌿 We make a positive impact. ✨ We aim for the stars. 💚 We care for each other.

Impact of a Director, IT

As the Director of IT, you are the architect and hands-on driver of our internal technology operations. Your mission is to build secure, efficient, and frictionless systems for our distributed workforce. This is a "player-coach" role: we need a leader who can design a long-term roadmap while staying deeply involved in the day-to-day execution. Building on our existing foundation, you will partner with our Sr. Manager to divide the workload, resolve complex technical roadblocks, and establish clear operational priorities. You aren't just overseeing a department; you are refining the function to ensure our infrastructure scales as fast as our team does. You collaborate with Security, Finance, and People teams to enforce policies and streamline operations that enable scale without compromising control. Whether you’re provisioning tools, optimizing vendor contracts,...

How to Apply
About Upsun

Upsun is a cloud application platform that instantly spins up production-perfect clones—live data, config, and code—on any branch across AWS, Azure, or GCP. It eliminates staging drift, accelerates signoff, and enables launching with confidence because "when it’s real, it just works." Key features include preview environments with exact copies of configuration, code, and data to minimize release risk; simplified collaboration allowing simultaneous feature development and stakeholder feedback without IT dependencies; complete observability for proactive performance issue resolution and resource optimization. Recognized by Gartner® in the 2025 Magic Quadrant™ for Cloud-Native Application Platforms. Infrastructure is reliable with 24x7 support; automates compliance (SOC 2, PCI DSS Level 1) and daily backups. Efficient development and cost control through automated provisioning and container-level CPU/RAM controls. Flexible and future-proof technology supporting multiple languages, customizable stacks site-by-site, and full CLI compatibility. Sustainability claims include Sustainable Cloud Hosting certified by B Labs™ and Greenly-verified; up to 12x more efficient CPU usage and 15x lower emissions in low-carbon regions.

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Director, IT at Upsun - RemoteTips