USD per year
Director of Product
$165K - $185K•0.40% - 0.50%•US / Remote (US) Job type Full-time Role Sales Experience 3+ years Visa US citizen/visa only
About the role
At TrueVault, we move fast, stay focused, and build products that solve real problems for real customers. We’re looking for a Director of Product who is energized by the challenge of turning complexity into clarity—someone who can take evolving requirements and shape them into elegant, intuitive products that people love to use.
About TrueVault
Privacy is one of the most fundamental rights we have. At TrueVault, we believe that when businesses have access to tools that make compliance simple, respecting consumer privacy becomes the obvious choice — and everyone wins. That’s why we build software that helps brands comply with complex privacy laws without drowning in legal costs or red tape. We’ve cracked the code on making compliance something companies can handle themselves — no armies of lawyers required. We’re a Y Combinator–backed startup based in San Francisco, obsessed with building products that solve hard problems and relentless about making our customers successful.
Why Join TrueVault
TrueVault has a product that works. Customers trust it. Our lifetime logo retention is 93%. That tells us we’re solving a real problem. But we’re still early, and there’s a lot left to build. The next phase of the product will be shaped by the person in this role. We believe privacy is fundamental. Our job is to build software that helps companies meet that responsibility in a practical way. The work isn’t theoretical. It’s about turning changing regulations and real customer needs into clear, reliable product decisions. Quality matters here. The product needs to work well, feel consistent, and hold up under real-world use. Details aren’t cosmetic — they affect trust and usability. You’ll work with a tight-knit, capable Product and Engineering team. People are thoughtful, direct, and focused on shipping good work. This role comes with ownership. You’ll set direction, make tradeoffs, and be accountable for outcomes. If you want responsibility and the ability to shape a product that customers depend on, this is that opportunity.
About the Role
As Director of Product at TrueVault, you’ll own the next phase of a product customers already trust. You don’t need to be a legal expert. We have an in-house attorney who translates regulatory changes into clear inputs. Your job is to turn those inputs into product decisions that are useful and reliable for customers operating in complex environments. Understanding customers is a core part of the role. You’ll speak with them directly and work closely with Customer Success to build a clear, durable understanding of their needs and constraints. What you learn should directly shape what we build and how we build it. This role requires ambition. Compliance software doesn’t have to be reactive or limited. You’ll identify where the product should go next and define what a strong, modern platform in this space looks like. Details matter. Small decisions affect usability and trust. You’re expected to notice friction, simplify workflows, and hold a high bar for quality. The goal is software that feels consistent, dependable, and well thought through. The work is practical and consequential. Customers rely on this product to operate responsibly. You’ll have autonomy, responsibility, and accountability for moving it forward.
Key responsibilities
- Understand customers deeply — Maintain a clear,...
Privacy, built for how ecommerce actually works. Designed by privacy attorneys, backed by real human support. The all-in-one compliance platform built for the realities of modern eCommerce brands.
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