Embroidery Machine Operator

Location: Santa Fe Springs, CA Employment Type: Full-time, fully on-site

ABOUT QUINCE

Quince is a destination for builders, creators, innovators, and operators who want to come together and challenge the status quo. Our mission is simple: make really high quality essentials for really low prices, fairly and sustainably. We deliver on that mission through a unique manufacturer-to-consumer (M2C) model eliminating the layers of traditional retail that add cost and result in consumers paying more than they need to. We find, build relationships with, and work directly with the manufacturing partners behind some of the world’s finest products. From there, our teams design smart, efficient operational processes and build and deploy proprietary technology, AI, and analytics to help us scale fast. What began with a small assortment of elevated basics has quickly grown into a cross-category brand spanning apparel, accessories, home goods, and more. Today, tens of millions of people across a growing number of countries come – and return – to Quince because they trust us to deliver.

OUR CULTURE

Quince is a culture built for builders by builders. Our way of working starts with a blank sheet of paper. We question conventional thinking, use technology and data to uncover new opportunities, and move quickly to turn ideas into reality. We aren’t interested in replicating how others do retail. We’re building a better way – at a speed and scale unlike anything that’s been done before.

We dream big and chase the hard problems others shy away from. Rejecting long-held assumptions is part of our company's DNA. Where conventional wisdom says you have to choose – soft or durable, speed or rigor, quality or price – we ask why that trade-off has to exist in the first place.
Our pace is fast and the bar is high because our customers expect a lot from us and we refuse to let them down. We believe the best results come from challenging ourselves, learning from one another, and building on each other's strengths.
Here, responsibility is not determined by role, tenure, or seniority. Every team member - no matter their level - has the opportunity to drive our business and shape our trajectory.

If you’re someone who likes to imagine new possibilities and build better systems rather than plug-in to outdated ones, Quince is the place for you.

THE ROLE

Embroidery Machine Operator

Quince is hiring Embroidery Machine Operators for our production facility in Santa Fe Springs. This is a shop floor role. You will be assigned to a primary decoration method, trained on it, responsible for hitting output and quality targets consistently. Our decoration methods include:

Embroidery
Debossing
Heat transfer
Screen printing
Luggage printing
Seamstress / sewing work

among others. You will be placed based on your background and our production needs. This is a full-time, fully on-site role based in Santa Fe Springs, CA.

Responsibilities

Set up, operate, and maintain your assigned decoration equipment – embroidery, debossing, heat transfer, screen printing, luggage printing, seamstress / sewing, and others
Run daily production against output and quality targets
Inspect finished pieces against job specs before they move downstream – placement, registration, color, stitch count, and construction
Identify and resolve defects immediately; escalate to your Lead when needed
Execute job changeovers using setup sheets and decoration specs
Perform pre-shift machine readiness checks and daily cleaning, lubrication, and preventive maintenance
Handle first-level troubleshooting on your equipment
Log output counts, defects, and downtime in the production system in real time
Communicate material shortages, equipment issues or quality problems to your Lead as they happen
Support finishing work including trimming, folding, tagging, bagging,and packing as needed

Qualifications

Required:

Experience in garment decoration,...