Enterprise Account Executive (Atlanta)

Atlanta, Georgia, United States

Enterprise Account Executive (Atlanta)

• Atlanta, Georgia, United States
• Sales
• Regular

PagerDuty (NYSE:PD) is a leader in Digital Operations Management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Over 13,000 organizations (including 60 of Fortune 100) rely on PagerDuty to succeed with Digital Transformation, Cloud Migration, and DevOps Modernization. Notable customers include GE, Cisco, Genentech, Electronic Arts, Cox Automotive, Netflix, Shopify, Zoom, DoorDash, Lululemon and more. We are expanding rapidly as a platform for Digital Operations Management using AI/ML and Automation and growing our adoption by Development, IT, Customer Service, Security, and other teams across the organization. PagerDuty is seeking an Account Executive (AE) to join our high-performing, customer-focused team! As an Account Executive, you will drive growth and expansion within an established customer portfolio, combining strategic account management with consultative enterprise selling. You’ll partner with C-level executives and key stakeholders to deliver measurable outcomes through Operations Cloud conversions and multi-product adoption. This is an exciting opportunity to shape the customer’s journey, close high-value deals, and accelerate PagerDuty’s growth in the enterprise market. The ideal candidate is a relationship-driven sales professional who thrives in complex deal cycles, excels at executive engagement, and is passionate about delivering customer impact through innovative SaaS solutions.

KEY RESPONSIBILITIES

• Own and grow a defined set of enterprise accounts by driving upsell, cross-sell, and expansion opportunities.
• Build and maintain trusted executive relationships through regular in-person engagement and consultative selling.
• Develop and execute strategic account plans to identify growth areas, expansion pathways, and competitive positioning.
• Drive adoption of PagerDuty’s Operations Cloud by articulating clear business value and ROI.
• Execute complex, multi-product sales motions and partner with Solution Consultants for technical validation and proof-of-concept activities.
• Maintain accurate forecasts and a disciplined pipeline in Salesforce using the MEDDICC framework.
• Collaborate with Customer Success, Product Management, and Renewals teams to ensure customer satisfaction and long-term retention.

BASIC QUALIFICATIONS

• 8+ years of experience in B2B sales, account management, or expansion roles within SaaS or cloud software.
• Proven success managing a quota in complex, long-cycle enterprise sales.
• Demonstrated experience selling to and influencing C-level executives.
• Proficiency with Salesforce (SFDC) for pipeline management and forecasting.
• Bachelor’s degree or equivalent experience.

PREFERRED QUALIFICATIONS

• Expertise applying MEDDICC and Command of the Message (COM) methodologies.
• Experience managing high-value accounts
• Track record of success with multi-product sales and solution-based selling models.
• Strong understanding of enterprise software ecosystems, Operations Cloud, or DevOps environments.
• Strategic thinker with exceptional communication, negotiation,

and relationship-building skills. The base salary range for this position is $130000 - $154000 USD. This role may also be eligible for bonus, commission (50/50 split), and/or benefits. Our base salary ranges are determined by role, level, and location. The range reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range we determine pay based on factors including market location, job-related knowledge skills/competencies, and experience. Your recruiter can share more about specific offerings for this role as well as salary range for your primary work location during hiring process. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney Tokyo Toronto. While we offer flexibility within our established locations we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory Queensland South Australia Tasmania Western Australia Canada: Alberta Manitoba Newfoundland Northwest Territories Nunavut PEI Quebec Saskatchewan Yukon United States: Alaska Hawaii Iowa Louisiana Mississippi Nebraska New Mexico Oklahoma Rhode Island South Dakota West Virginia Wyoming Candidates must reside in an eligible location which vary by role. How we work Our values guide how we support customers collaborate with colleagues develop products foster culture of belonging. They define not just our actions but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self Lead the Team Lead the Business Lead the Future. Each dimension has three associated competencies to give leaders shared language for guiding development career promotion succession planning discussions. Our Manager Expectations serve as practical guide for managers to understand responsibilities prioritize efforts drive engagement performance. What we offer As global organization our total rewards approach is competitive with industry standards aligned with local laws regulations. Learn more including country-specific offerings on benefits site. Your package may include:

• Competitive salary
• Comprehensive benefits package
• Flexible work arrangements
• Company equity*
• ESPP (Employee Stock Purchase Program)*
• Retirement or pension plan*
• Generous paid vacation time
• Paid holidays sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks pregnant parent 12 weeks non-pregnant parent (some countries have longer leave standards comply local laws)*
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

Eligibility may vary by role region tenure *About PagerDuty PagerDuty Inc (NYSE:PD) is global leader digital operations management. The PagerDuty Operations Cloud is AI-powered platform that empowers business resilience drives operational efficiency enterprises. With generative AI assistant at its core PagerDuty empowers teams detect resolve issues real time orchestrate complex workflows drive continuous improvement across digital operations. Trusted by nearly half both Fortune 500 Forbes AI 50 approximately two-thirds Fortune 100 PagerDuty essential delivering always-on digital experiences modern businesses PagerDuty is Great Place to Work-certified™, Fortune Best Workplace Millennials Fortune Best Medium Workplace Fortune Best Workplace Technology top rated product TrustRadius G2. Go behind-the-scenes careers site @pagerduty Instagram. Additional Information** PagerDuty equal opportunity employer does not discriminate basis race religion color national origin gender sexual orientation age marital status parental status veteran status disability status. Your privacy important us By submitting application confirm read understand PagerDuty's Privacy Policy. pagerduty committed providing reasonable accommodations qualified individuals disabilities job application process Should require accommodation email accommodation@pagerduty.com will work meet accessibility needs. pagerduty uses E-Verify employment verification program.