Executive Assistant

San Mateo, CA Operations 6 Global Operations / Full Time - Remote / Remote About the Company: Netomi is the leading agentic AI platform for enterprise customer experience. We work with the largest global brands like Delta Airlines, MetLife, MGM, United, and others to enable agentic automation at scale across the entire customer journey. Our no-code platform delivers the fastest time to market, lowest total cost of ownership, and simple, scalable management of AI agents for any CX use case. Backed by WndrCo, Y Combinator, and Index Ventures, we help enterprises drive efficiency, lower costs, and deliver higher quality customer experiences. Want to be part of the AI revolution and transform how the worlds largest global brands do business? Join us! About the Role: We are seeking a highly organized, proactive, and adaptable Executive Assistant to support members of Netomis Executive Leadership Team (ELT). This role operates at the center of a fast-paced, high-growth environment and requires someone who can anticipate needs, manage competing priorities, and operate with a high degree of ownership and discretion. You will play a critical role in enabling executive effectiveness by managing schedules, coordinating across teams, and ensuring seamless day-to-day operations. The ideal candidate thrives in ambiguity, moves quickly, and brings a strong bias for action 6someone who can pivot as priorities evolve and keep pace with the demands of a scaling organization.

Responsibilities:

Executive Support & Calendar Management

• Manage complex, high-volume calendars across multiple executives, including scheduling, prioritization, and conflict resolution
• Coordinate internal and external meetings across time zones, ensuring alignment and efficiency
• Prepare executives for meetings with relevant context, materials, and follow-ups

Operational & Administrative Support

• Handle travel coordination, expense management, and logistics for executive activities
• Track and manage action items, ensuring timely follow-up and execution
• Support day-to-day administrative needs with a high level of accuracy and responsiveness

Cross-Functional Coordination

• Serve as a key point of coordination across teams, helping drive alignment and communication
• Partner with stakeholders across HR/Operations, Finance, Partnerships & Channels, and GTM to ensure priorities move forward
• Support planning and execution of internal meetings, offsites, and key initiatives

Prioritization & Problem Solving

• Anticipate executive needs and proactively address issues before they arise
• Navigate shifting priorities and ambiguity with flexibility and sound judgment
• Operate with urgency while maintaining attention to detail and quality

Confidentiality & Discretion

• Handle sensitive information with the highest level of confidentiality and professionalism
• Serve as a trusted partner to executives in managing internal and external communications

Requirements:

• 5 68+ years of experience supporting senior executives (VP+ / C-level preferred)
• Prior experience in a startup or high-growth environment strongly preferred
• Proven ability to operate in fast-paced dynamic environments with shifting priorities
• Exceptional organizational and time management skills
• Strong communication and stakeholder management capabilities
• High level of discretion and professionalism
• Experience supporting multiple executives simultaneously
• Experience working across global teams and time zones (NA preferred)
• Familiarity with tools such as Google Workspace Slack Zoom expense management systems (i.e., Ramp)