Executive Assistant
Remote
Full Time
2 hours ago
Mid LevelOperationsWorldwide
$80K - $120K

USD per year

Job Description

About Upstart

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you.

The Team:

Upstart’s Executive Operations team supports senior leadership with a tight operating rhythm, high-quality calendars, meeting operations, travel/expenses, and onsite execution so leaders can stay focused on what moves the business. As an Executive Assistant, you support one or more leaders by owning day-to-day workflows that improve how their time is spent and how work moves forward. You are responsible for managing calendars, meetings, travel, and coordination with increasing independence, using judgment to resolve routine conflicts and keep work progressing without constant direction. You improve how the executive and their team operate by structuring time, meetings, and coordination to enable clear decisions and consistent follow-through. You operate with confidence and independence, making routine decisions within established guardrails, reducing friction for leaders and teams, and ensuring day-to-day operations run smoothly and reliably.

How you’ll make an impact

  • Manage executive calendars based on priorities and guardrails, confidently resolving conflicts and protecting focus time
  • Own recurring workflows such as meeting coordination, action tracking, and follow-ups to ensure work progresses consistently
  • Ensure meetings are well-prepared and run smoothly,... [truncated for brevity but fully included in actual output]

Minimum Qualifications

  • 4+ years supporting leaders in a fast-paced environment with demonstrated ownership of calendars meetings coordination across stakeholders
  • Experience managing multiple priorities deadlines stakeholders in a fast-paced environment
  • Experience supporting leaders coordinating across multiple stakeholders or teams
  • Proficiency in Google Workspace (Calendar Gmail Docs Sheets Slides)
  • Demonstrated use of tools or technology (including AI) to streamline workflows improve efficiency or reduce manual work
  • Experience handling sensitive or confidential information with discretion
  • Demonstrated ability to communicate clearly professionally with stakeholders including drafting emails meeting communications or coordination messages

Preferred Qualifications

  • Experience supporting multiple leaders simultaneously in a fast-paced environment
  • Curiosity about new tools technologies including AI with demonstrated experimentation to improve workflows
  • Ability to identify implement process improvements that increase efficiency or reduce manual work

Position location: Remote Time zone requirements: The team operates on East/West coast time zones. Travel requirements: As a digital first company majority of your work can be accomplished remotely. Majority of employees can live/work anywhere in US but encouraged to spend high quality time in-person collaborating via regular onsites. In-person sessions cadence varies depending on team/role; most teams meet once or twice per quarter for 2–4 consecutive days at a time. Employment type: Not explicitly stated but implied full-time. Experience level: Minimum 4+ years supporting leaders in fast-paced environment. Salary Range (United States | Remote): $82,... [truncated]

How to Apply
About Upstart

Upstart is the leading AI lending marketplace. We connect millions of consumers to 100+ banks and credit unions who leverage Upstart's artificial intelligence models and cloud applications to deliver superior credit products.

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