USD per year
Finance & Operations Manager
About the Role
Bot MD is a Y Combinator–funded startup with the mission of empowering doctors around the world. We believe that simplifying care workflows is essential to improving patient care, especially in large and underserved markets. We build products that delight clinical users by combining cutting‑edge AI with popular chat platforms like WhatsApp, Viber, and Facebook Messenger to help hospitals and clinics automate patient workflows and streamline operations. We are looking for a Finance & Operations Associate to help run the financial and operational engine of the company. You will maintain the financial models and KPI reporting that keep leadership informed, partner with Sales on RevOps and forecasting, and build the scalable processes that let a lean team punch above its weight. This is a high-ownership role for someone early in their career who wants to build broad commercial skills at a fast-moving healthcare SaaS company.
Responsibilities
- Financial modelling: Maintain and update financial models working closely with our finance function, covering P&L, headcount, and scenario planning, to give leadership the visibility needed to make fast, well-informed decisions
- KPIs reporting: Own the company KPI dashboard (ARR, NRR, CAC, LTV, product usage and adoption metrics) and prepare the monthly board pack and investor update with supporting data
- Commercial operations: Design and drive scalable commercial operations processes and frameworks, establishing performance metrics and reporting cadences across sales productivity, pipeline health, client performance, and SLAs.
- Revenue ops: Partner with Sales, Onboarding, and Customer Success to ensure reliable forecast inputs and pipeline hygiene in HubSpot, coordinate usage-based invoicing, and maintain a clean view of renewal timelines and customer commitments
- People admin: Run employee onboarding and offboarding end-to-end,...
Bot MD provides AI-powered assistants that automate patient engagement for hospitals and clinics, integrating with existing hospital systems to improve patient care, reduce workload for care teams, and grow revenue. Their AI agents handle tasks such as instant patient responses, appointment scheduling, personalized care guidance, patient intake, remote monitoring, marketing automation, patient education, and feedback collection.
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