Recall.ai Overview:

Recall.ai is an all-in-one platform for accessing conversation data, providing APIs and SDKs to get transcripts, recordings, and metadata from meetings.
Products include:
Meeting Bot API: An API to build meeting bots that record video calls.
Desktop Recording SDK: An SDK to build on-device recording with no bots.
Calendar API: Enrich meeting recordings with calendar data.
Mobile Recording SDK: An SDK to record phone calls and in-person meetings.
The platform supports integrations with Google Meet, Microsoft Teams, Zoom, Slack, Webex, GoToMeeting, and others.
Recall.ai recently raised a $38M series B funding round.

Job Opening (Founding Enterprise Account Manager) Overview:

We’re looking for a Founding Account Manager to own and grow our most strategic accounts. Reporting directly to the VP of Sales, you’ll be the first dedicated AM at Recall.ai, responsible for making sure our biggest customers deploy, expand, and stay. This role is about retention and growth, not admin. You’ll own a portfolio of 10–15 high-ACV accounts. Companies like Salesforce, HubSpot, ClickUp, and Fireflies are your clients; your job is to make sure they go from signed to fully deployed and from deployed to expanded. You’ll build the AM function from the ground up: the account tiers, the health signals, the churn playbook. None of it exists yet. Recall.ai is an in-office sales culture. You’ll work from our beautiful office at 475 Brannan Street, San Francisco.

What you’ll do

Report to the VP of Sales; own a portfolio of 10–15 strategic accounts (high ACV, underdeployed or competitively exposed)
Get Salesforce, HubSpot, and Fireflies to full deployment. Navigate internal politics; unblock engineering teams; make the integration ship.
Build a 90-day churn early warning system from scratch. Own the signals; cadences; process.
Stay close enough to accounts to catch competitive threats before they become decisions.
Turn top account usage patterns into a replicable playbook for other strategic accounts.
Cross-sell new features and products as a natural extension of the relationship; not a separate motion.
Partner with AEs on account handoffs; build knowledge-transfer process that makes them work.
Identify patterns across accounts; feed them back into messaging; product; sales strategy.

What we’re looking for

4–7 years in a technical customer-facing role (SE → AM; CSM → AM; or equivalent at dev-tools or API company)
Commercial ownership: you’ve had renewal quota; expansion target; or NRR goal
Technical credibility with engineering buyers: You can hold your own on APIs; webhooks; data pipelines without SE support
A specific story about an account you saved before it flagged at-risk
Experience driving adoption inside complex orgs: navigating gap between buyer who signed & team that deploys
Experience working at startup with fewer than 50 people
At least 2+ years tenure at one company (not a series of short stints)
Strong judgment & adaptability; comfortable building without playbook

Why you should join

You want to be first AM & own entire motion. No inherited playbook or accounts list.
You love building from scratch & having real ownership over outcomes.
Energized by being in room; whiteboards; quick huddles & all.
Looking for massive growth opportunity in greenfield market.
Genuinely curious about how engineering teams build & want to help them succeed.

Why you shouldn’t join

Need defined playbook to operate (none exists here yet).
Not ready for occasional 60-hour week when strategic account needs you.
Need something predictable (growing fast but still early-stage).
Not excited about working with engineers (buyers are technical & trust requires curiosity).

Benefits

Compensation Range:

On Target Earnings $220K – $235K plus equity & bonus