Prior to Ekho, one of the world's largest retail segments had no checkout button. If you wanted to buy a vehicle online, the best you could do was fill out an “I’m Interested” form and wait for someone to call you back. Found the bike of your dreams at a dealership two states away? You were mostly on your own. Tax requirements, titling workflows, and registration rules vary by state and county. Most dealers didn’t sell across state lines at all, because they had no reliable way to do it. Now they can. A buyer finds a vehicle, clicks “Buy Now,” completes financing, titling, registration, and insurance verification online, and gets it delivered to their door in a few days. The whole thing takes as few as ten minutes. And the dealer doesn’t have to be at their desk (let alone awake) for any of it. The first time one of our dealers woke up to a completed overnight sale, they messaged us: “Oh my God, this is crazy. We just fulfilled a transaction while the whole team was asleep.” We get messages like this regularly now, and they’re no less exciting than the first one was. What made it possible was 18 months of untangling a combinatorics problem disguised as county-specific titling and registration, and integrating with 50 DMVs that still prefer faxes to APIs. That foundation is built. Now we’re putting AI on top of it, expanding into cars, and building the transaction layer that works both in-store and online. One thing worth saying directly: Anthropic can’t ship something tomorrow that makes this company obsolete. The moat is the foundation beneath the code: the 50-state compliance framework, the DMV relationships, and the legal licenses we’ve secured. That’s not something you can prompt your way around. Unlike most startups right now, we’re not racing against the next model update. What you’ll own Four user surfaces, all of which currently live between engineering, ops, and the founders. You’ll be working side-by-side with me and Chris across all of them. The buyer experience This includes the search results and vehicle detail pages on dealer websites, the “Buy Now” flow, and everything between a buyer landing on a page and completing a purchase. It's the part of the product that creates the ten-minute-checkout moment and the overnight-sale stories. What’s open right now are the decisions that would make the whole flow feel seamless to buyer and dealer alike. Some are about friction (where to introduce it, where to remove it). Others are about what a “magic moment” in a new dealer’s first week actually looks like. The dealer and OEM admin portals This is what a dealer sees when they log in to configure their store, manage inventory, track leads, and monitor transactions. Our customer range is large: a ten-car powersports shop and an 83-dealer OEM network share the same product surface. What’s open right now the portal has been shaped reactively: dealers asked for things, and we built them. Nobody currently owns the question of how the admin experience scales across that range without cluttering it for small dealers or fragmenting the codebase. The AI Sales Agent and Transaction Engine The Sales Agent handles leads 24/7 across chat, SMS, and email; Victor shipped the whole thing to six paying clients in a single month. The Transaction Engine is the compliance and fulfillment backend underneath it that makes every sale legally operable. What's open right now the Sales Agent’s next version needs deliberate prioritization instead of running on what-a-dealer-asked-for-last-week. Native calendar support, lead assignment routing, and richer tool support (trade-in estimations, service scheduling) are all things we would have shipped already with one more engineer and a PM. Internal operational tooling The systems our titling and customer support teams use to run hundreds of compliance-heavy workflows span all 50 states. Ali's team is ten people handling buyer calls, titling packets, tax compliance, and state-by-state processing. What’s open right now