Head of Merchandising - CPG, Canada

Location: Toronto, Ontario, Canada

ABOUT QUINCE

Founded in 2018, Quince aims to provide high quality essentials at low prices through a direct-to-consumer model that minimizes waste and maximizes value. The company integrates AI, analytics, and automation in retail with a commitment to customer satisfaction, premium quality, essential design, value innovation, and social/environmental responsibility. Quince partners globally with manufacturers and serves millions of customers.

OUR TEAM AND SUCCESS

Quince is a high-performing team focused on redefining quality, value, and sustainability in retail. The company is building a new category and customer experience that democratizes luxury by offering high-quality products at low prices.

THE ROLE

Head of Merchandising, CPG Canada

This role is responsible for launching and expanding the Consumer Packaged Goods (CPG) product assortment (Health & Wellness, Beauty, Fragrance, Food & Beverage) on Quince Canada. The goal is to connect customers with the best products at affordable prices by managing assortment, revenue, margins, and growth trajectory.

Responsibilities

Own end-to-end merchandising for CPG in Canada: category strategy, assortment, launches, performance.
Set long-term localized category strategy; possibly build local department leveraging larger catalogue.
Manage all regulatory requirements for bringing products to market in Canada.
Partner with Marketing on go-to-market strategy and execution for CPG departments.
Collaborate with Supply Chain and Sourcing to maximize category margin.
Use data analysis (sales velocity, margin, return rate) to drive decisions.
Work cross-functionally with Supply Chain, Planning, Marketing to ensure product launches meet local requirements and maintain stock.
Use data on ratings/reviews/returns to improve product quality.
Assist onboarding of best-in-class vendors locally as needed.
Identify whitespace opportunities in assortment; contribute to broader product roadmap.
Develop site merchandising strategy including Product Detail Page improvements and navigation/filter optimizations.

Qualifications

Required:

Based in Toronto; 4 days/week (Monday-Thursday) in office.
8-10 years experience in CPG categories (preferably consumables like Food & Beverage or Health & Wellness) with ownership of category performance.
E-commerce or direct-to-consumer experience preferred.
Proven career progression with increasing responsibilities.
Product-focused with experience using data tools and external sources.
Highly organized and detail-oriented; skilled at building scalable processes and cross-functional alignment.
Continuous learner; adaptable and proactive facing challenges.
Excellent communication and interpersonal skills.
Motivated by fast-paced collaborative environments requiring flexibility.

Preferred:

Bachelor’s Degree preferred.

Compensation

Base salary range: $125,000 - $150,000 CAD Bonus and equity may be provided for eligible roles.

WHY QUINCE?

Opportunity to join a mission-driven team reshaping retail through sustainability and accessibility while working alongside talented colleagues on meaningful challenges.

EQUAL OPPORTUNITY & HIRING INTEGRITY

Quince provides equal employment opportunities without discrimination. Accommodations are available for qualified individuals with disabilities. Employment contingent on background check compliant with laws. Quince emphasizes legitimate recruitment practices for candidate safety.