USD per year
Job Posting: Head of Risk at Atlas
Job Title
Head of Risk
Location
New York, NY, US (with expectation to work in-office in NYC or SF)
Employment Type
Full-time
Role
Operations
Experience Level
6+ years
Salary Range
$200K - $300K
Visa Sponsorship
Will sponsor
About the Role
Background Atlas is the concierge and credit card that unlocks coveted access and enables seamless spending. Our cardmembers are discerning, busy individuals who rely on Atlas to deliver convenience across their lifestyle while ensuring their spending power is both reliable and effortless. In just 12 months, we’ve scaled to over $X00,000,000 in spending volume, growing double digits monthly—organically, with no paid marketing. We are backed by world-class investors and have multiple years of runway. Our team brings experience from building and launching iconic products and companies such as Apple, Robinhood, and DoorDash. We’re a small team of around 25 people based between NYC and SF. We value in-person collaboration and expect you to join us in the office.
Risk at Atlas
Risk at Atlas spans credit, fraud, and payments, requiring a comprehensive approach to ensure maximum spending power for our members while safeguarding their financial security and privacy. We underwrite our cardmembers—high-net-worth individuals and families—with a focus on thoughtful credit risk management and proactive fraud prevention. This includes protecting cardmembers from bad actors, ensuring their transactions are secure, and maintaining the highest standards of data privacy. Our ultimate goal is to deliver a seamless and secure experience that aligns with the elevated expectations of our members.
What You’ll Do
Underwriting, Risk, and Fraud Management:
- Develop and manage an underwriting model that automates credit line sizing for high-net-worth individuals.
- Build and oversee processes for bespoke underwriting for high-spending cardmembers.
- Design and implement fraud detection and prevention strategies to protect cardmembers from bad actors while mitigating company losses.
- Oversee payment-related risks, including payment processing reliability, delinquency mitigation, and privacy protection.
- Manage company-wide risk across credit, fraud, and payments, while ensuring financial security for members.
Collaboration:
- Partner with the member services team to address credit-related issues (e.g., credit limit increases, declines, fraud disputes).
- Collaborate with engineering to build technology that dynamically adjusts credit lines and flags high-risk transactions based on factors like net worth, FICO scores, and spending patterns.
- Work with data teams to create dashboards and alerts for real-time monitoring of credit, fraud, payments risks, and member privacy concerns.
- Partner with finance to manage relationships with partner banks, third-party lenders, and payment processors.
- Establish and refine legal processes for collections, payment plans, fraud disputes, and privacy-related issues.
Analytics and Reporting:
- Design and maintain dashboards to track portfolio performance, fraud activity, privacy compliance, and payment risks.
- Implement alerts and escalation processes for high-risk activities.
- Document and oversee the implementation of risk policies and procedures across credit, fraud, and payments, with a focus on privacy and member protection.
Responsibilities
Underwriting:
- Build a technology-driven credit model for rapid line sizing with a bespoke option for high-spending members.
Fraud Prevention:
- Develop and implement fraud detection tools and strategies to protect cardmembers from bad actors.
- Establish protocols for investigating and resolving fraud disputes efficiently while ensuring member privacy.
Payment Risk:
- Set up robust systems to manage payment-related risks including late payments and delinquency monitoring while safeguarding financial security.
Privacy and Security:
- Ensure all systems and processes protect cardmember privacy adhering to highest standards of financial security.
- Collaborate with engineering & compliance teams to monitor/address potential data breaches or vulnerabilities.
Reporting & Metrics:
- Create granular analytics dashboards for real-time monitoring of credit/fraud/payment risks.
- Develop reporting frameworks evaluating risk performance portfolio health & privacy/security compliance.
Relationship Management:
- Serve as primary contact for partner banks/third-party lenders/payment processors communicating risk strategies & policies.
Requirements
- Proven experience managing risk for personal cards, loans or payments especially with high-net-worth client base.
- Expertise in credit risk management, fraud detection/prevention systems & payments risk management along with member privacy/security practices.
- Strong understanding of modern fintech tools (e.g., Plaid), software-driven underwriting & fraud detection systems.
- Exceptional communication skills; ability to collaborate across teams including founders/engineering/member services.
- Ability to execute/manage time-sensitive tasks in fast-paced entrepreneurial environment.
- Availability to work in-office in NYC or SF.
Skills Mentioned
- SQL (explicitly listed under skills)
- Credit risk management expertise
- Fraud detection/prevention strategies
- Payments risk management
- Member privacy/security practices
- Knowledge of fintech tools such as Plaid
- Software-driven underwriting models
- Fraud detection systems
Atlas Exploration is a technology company offering an invite-only membership that provides access to exclusive dining reservations at hard-to-book restaurants, stays at the world’s finest hotels, front-row access to sold-out concerts and sporting events, and other unique experiences. The membership includes a premium Atlas Card made of mirror-finished steel with no pre-set spending limits, an intuitive app for booking and managing reservations and purchases, and various benefits such as private jet charters, wellness club access, concierge-level health services, and travel perks.
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