USD per year
About the role
Trellis is hiring Healthcare Operations Intern
Trellis helps healthcare providers treat more patients, faster while eliminating pre-service paperwork. We do this by automating document intake, prior authorizations, and appeals at scale to streamline operations and accelerate care. Trellis is a spinout from Stanford AI Lab and is backed by leading investors including YC, General Catalyst, Telesoft Partners, and executives at Google and Salesforce.
The Role
Healthcare Operations Interns at Trellis will partner with our engineering, product, and customer teams to tackle some of the toughest problems in healthcare operations. You9ll help us streamline processes like prior authorizations and patient program enrollments9critical workflows that directly impact patient access to life-saving care. Interns will gain hands-on experience working in a fast-moving healthcare technology startup and will learn how AI can transform operational bottlenecks into scalable, patient-first solutions. Projects often begin with questions like:
- How do we improve the accuracy and speed of medical document intake?
- How can we make prior authorization approvals faster for patients who need urgent treatments?
Why Work With Us
- Frontline Impact: See how your work directly affects patients and providers.
- Learn From the Best: Work closely with founders and operators with backgrounds spanning Stanford AI research, unicorn startups, and Fortune 500 healthcare.
- Variety & Ownership: Contribute to multiple functions9from process mapping and customer success to product operations.
- Startup Exposure: Experience the full spectrum of an early-stage healthcare company, from strategy to execution.
- Career Growth: Build a unique foundation at the intersection of healthcare, operations, and AI.
Core Responsibilities
As a Healthcare Operations Intern, you will:
- Process Mapping & Analysis: Document and analyze healthcare workflows (e.g., prior authorizations, appeals) to identify pain points and opportunities for automation.
- Customer Collaboration: Support conversations with healthcare providers, payors, and partners to gather feedback and understand operational needs.
- Data Operations: Assist in structuring and organizing clinical and administrative datasets for workflow automation.
- Product Support: Work with engineers and product managers to design and test tools that integrate seamlessly into healthcare operations.
- Project Execution: Contribute to planning, tracking, and delivering projects that improve healthcare operations.
Requirements
- Strong interest in healthcare, operations, and technology.
- Exceptional problem-solving skills and attention to detail.
- Ability to work independently while collaborating closely with a cross-functional team.
- Excellent written and verbal communication skills.
- Analytical mindset; comfortable with data analysis and process documentation.
- Previous exposure to healthcare operations, consulting, or startups (preferred but not required).
Trellis is embedding AI agents across the care journey, starting with specialty providers, to eliminate care gaps and manual administrative workflows. Their AI engine automates healthcare processes such as extracting clinical data, generating letters of medical necessity, submitting prior authorizations, flagging denials before they happen, enrolling in patient assistance programs and clinical trials, and keeping patients informed at every step.
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