Implementation Consultant, Stripe Accelerate
Level 18, 383 Kent Street, Sydney, NSW 2000
Full Time
16 days ago
Mid LevelCustomer SuccessWorldwide
$40K - $80K

USD per year

Job Description

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Stripe Professional Services team is focused on helping all our customers, from global enterprises to ambitious startups, quickly adopt and integrate Stripe's capabilities. Our Stripe Accelerate offering is a core part of our services portfolio, primarily supporting startups, SMBs, and enterprises with a more scalable onboarding approach. Users receive proactive guidance from our Accelerate team to ensure a successful launch, with a 12-week onboarding engagement. Users also gain access to implementation resources to stay aligned with Stripe's best practices.

What you’ll do

As an Implementation Consultant, you will be managing the full onboarding cycle for mid-market and enterprise companies from contract signing through launch. You will proactively develop and manage integration architecture, change management strategy, and timelines. You will be expected to collaborate across departments, including Sales, Technical Services, Product, and Engineering, to ensure a successful transition for our clients.

Responsibilities

  • Proactively engaging and guiding users through the Stripe implementation process
  • Develop, manage, and implement a customer’s integration architecture, change management strategy, and timeline
  • Partner with other Sales and Technical Services teams to improve the overall Stripe user journey
  • Engage with Product and Engineering teams to help drive product strategy for users

Office locations

Sydney

Team

Professional Services

Job type

Full time

How to Apply
About Stripe

Stripe builds financial infrastructure that ambitious companies use to launch their boldest products. Their customers range from hours-old startups to complex global businesses, collectively growing the GDP of the internet. Stripe focuses on enabling businesses around the world to focus on what matters most to them by handling payments and financial infrastructure. They support more than 50 payment methods and have incorporated over 20,000 startups. Stripe operates globally with offices in multiple cities and emphasizes a culture of speed, agility, and impact.

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