Inbound Sales Manager, SMB

The Role Square is building one of the most dynamic inside sales organizations in fintech — and we're looking for a proven Inside Sales Manager to lead, scale, and inspire a remote team of Account Executives. You'll run a high-velocity sales motion where inbound demand meets outbound hustle. Your team will turn thousands of interested sellers into thriving Square customers — and you'll help them do it faster, smarter, and better every quarter. This is a hands-on leadership role for someone who loves building process, coaching talent, and pushing results. You'll lead with data, empower with trust, and create a culture that celebrates performance, grit, and growth. If you're the kind of leader who rolls up your sleeves, drives revenue at scale, and knows how to build a world-class inside sales engine — this is your next big challenge. You Will

• Lead and develop a high-performing remote team of Account Executives focused on full-cycle selling
• Drive predictable revenue growth through clear KPIs, metrics, and consistent quota achievement
• Hire, train, and promote top talent while building a culture of continuous improvement
• Coach for excellence through live call participation, 1:1s, and data-backed feedback
• Create scalable processes to optimize pipeline management and forecasting accuracy
• Partner with Marketing, Product, and Sales Ops to strengthen our go-to-market motion
• Use data-driven insights to track performance and implement strategic improvements

You Have

• 3–5+ years of inside sales management experience, leading quota-carrying Account Executives
• Track record of exceeding team revenue goals in a high-velocity sales environment
• Proven success hiring, ramping, and developing AEs to full productivity
• Experience managing remote teams with a focus on metrics and accountability
• Strong business acumen with ability to build scalable systems and processes
• Exceptional communication and influencing skills across all levels
• Data-driven approach to coaching and performance management
• Experience in fintech, payments, or SaaS sales management
• Familiarity with Salesforce, Gong, and modern sales engagement tools (e.g., Outreach, Salesloft)
• Background leading teams selling into SMBs across multiple verticals

Pay Transparency

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