Infrastructure Software Engineer, Telemetry

• Location: Remote - Mexico
• Department: Engineering
• Employment Type: Full Time

Role Description

As an Infrastructure Engineer on the API Platform team, your role will be crucial in shaping and constructing the robust systems that not only support our current flagship products but also lay the groundwork for the next wave of engineering innovations. From optimizing user experiences across various projects to ensuring seamless scalability and data integrity, you'll be at the forefront of shaping the technological backbone of our platform. Collaborating closely with cross-functional teams, you'll leverage your expertise to tackle audacious challenges and push the boundaries of what's possible. Your contributions will directly impact millions of users, as every line of code you write furthers our mission to revolutionize the way people work and collaborate. Join us in redefining the future, where your passion for building scalable, reliable systems will drive meaningful change on a global scale. Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Build infrastructure capable of managing metadata for hundreds of billions of files, handling hundreds of petabytes of user data, and facilitating millions of concurrent connections.
• Lead the expansion of Dropbox's function as the data-fabric, connecting hundreds of millions of applications, devices, and services globally, while also driving initiatives to enhance interoperability and adaptability across diverse ecosystems.
• Measure and optimize Dropbox's analytics platform to maintain its status as one of the most advanced in the industry for extracting meaningful insights from vast data volumes.
• Collaborate with cross-functional teams to innovate and implement solutions that enhance the performance, reliability, and security of Dropbox's infrastructure, ensuring a seamless experience for users worldwide.
• Mentor and guide junior team members, sharing knowledge and best practices to cultivate a culture of continuous learning and professional growth within the infrastructure engineering team.
• Stay current with emerging technologies and industry trends to continuously enhance Dropbox's infrastructure and maintain a competitive edge in the market.

On-call work may be necessary occasionally to help address bugs, outages, or other operational issues, with the goal of maintaining a stable and high-quality experience for our customers.

Requirements

• BS, MS, or PhD in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 2+ years of professional software development experience
• Proven track record constructing and managing expansive, multi-threaded, geographically dispersed backend systems
• Proficient in programming and debugging across a range of languages such as Python, Go, C/C++, or Java
• Proficiency with operating system internals, filesystems, databases, networks, and compilers.
• Proven track record of defining & delivering well-scoped milestones/projects
• Ability to independently define right solutions for ambiguous, open-ended problems

Preferred Qualifications

• Experience with Semaphores and Mutexes

Read more about our benefits here.

Company Description

Dropbox isn’t just a workplace—it’s a living lab for designing a more enlightened way of working. We’re a global community of bold visionaries and resourceful doers shaping the future of Dropbox and, in turn, the future of work. Our Virtual First model combines the autonomy of a distributed workplace with the power of human connection, creating space for meaningful work and lasting relationships. With a startup mindset and enterprise-level opportunities, we expect Dropbox employees to think critically, stay curious, and use modern tools, including AI, to improve how work gets done. Here, you can be who you are and grow into who you’re meant to be. You own your impact, helping make work more intuitive, jo yful, and human for yourself and hundreds of millions of people worldwide. If you’re ready to push boundaries and challenge yourself, Dropbox is ready for you.

Team Description

The Dropbox Engineering Team develops the technology, platforms, and products that create more enlightened ways o f working for hundreds o f millions o f people. Customers rely on Dropbox to manage, share, and collaborate on content seamlessly—our engineering makes that easier a nd more intuitive than ever before. Our platform features a robust systems software layer that stores a nd processes exabytes o f data, and a suite o f growing services that enhance core products like our sharing a nd sync engine. We’re also driving innovation with new offerings such as Dash, our AI-powered knowledge management engine. Our infrastructure spans high-performance servers a nd cutting-edge components across multiple data centers worldwide, essuring reliability, speed, a nd scalability at a global scale. We think like a startup but build for an enterprise, exploring new possibilities that transform how people work. If you're excited about turning complex technical challenges into intuitive solutions at scale, join our Engineering team.

Virtual First

Dropbox’s Virtual First way o f working is designed to help people do their best work with flexibility, a utonomy, a nd connection. Day to day, teams work remotely with nonlinear schedules a nd core collaboration hours that support deep focus a nd individual working styles. We prioritize asynchronous communication to improve clarity, r espect deep work time, a nd reduce unnecessary meetings. While remote work is the primary experience for our employees, w e also prioritize intentional in-person connection. We bring teams together through regular team gatherings, on-demand workspaces, a nd Dropbox Neighborhood events in order to strengthen team cohesion foster creativity,and enhance momentum. Virtual First is built to provide the same access to opportunity,growth,and impact for everyone regardless location. This role requires travel to offsitesand various other team gatherings (approximately 5-10%of year or 2-3 days per quarter). We provide advance notice when possibleand encourage candidates discuss any accommodation needs during interview process. Dropbox supports responsible use AI preparation,but misrepresentation skills or experience not permitted.See AI Principles. Dropbox is an equal opportunity employer.We are welcoming place everyone,and we do best make sure all people feel supported connected at work.