Institutional Sales Manager

Location: India, Bangalore Department: Business Development

About Binance

Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. Trusted by 300+ million people in 100+ countries, Binance offers industry-leading security, user fund transparency, trading engine speed, deep liquidity, and a broad portfolio of digital-asset products. Offerings include trading, finance, education, research, payments, institutional services, Web3 features, and more. Binance aims to build an inclusive financial ecosystem to advance the freedom of money and improve financial access worldwide.

About Binance VIP & Institutional Team

Built by the world's largest digital asset exchange by trading volume, Binance VIP and Institutional offers digital asset solutions for VIP clients and institutions. The team works with individual traders, HFT and proprietary trading firms, hedge funds, asset managers and family offices, market makers and brokers, investment banks, corporations, fintech firms, and others. The team provides top-tier services to influential players in the crypto industry.

Responsibilities

Acquire and develop trust relationships with a portfolio of major clients (global institutional/VIP clients)
Expand relationships with existing customers through sustained communication and understanding their needs
Build key customer service processes and systems; formulate management rules; track status of key customers
Analyze user behavior to find hidden needs; write key customer analysis reports; communicate with various departments to provide optimal key customer service solutions

Requirements

At least 3-5 years working experience in sales and client services with an international financial background (banking, investments, etc.)
Client portfolio including institutional clients, high-net-worth individuals (HNW), private bank customers with brokers, futures institutions or commercial banks
Strong communication skills; flexibility in various situations; excellent relationship maintenance and sales skills; ability to work under pressure
Passionate about crypto; industry experience is an advantage
Fluency in English preferred along with a native language

Why Binance

Shape the future with the world’s leading blockchain ecosystem
Collaborate with world-class talent in a user-centric global organization with a flat structure
Tackle unique, fast-paced projects with autonomy in an innovative environment
Thrive in a results-driven workplace with opportunities for career growth and continuous learning
Competitive salary and company benefits
Work-from-home arrangement available (may vary depending on business team work nature)

Employment Type

Not explicitly stated but inferred as full-time based on responsibilities and context.

Remote Work Mention

Work-from-home arrangement is mentioned as available but may vary depending on the nature of the business team.

Experience Level

Mid-level professional: 3-5 years of relevant experience required.

Skills Mentioned or Implied

Sales and client services expertise in international finance sector (banking/investments)
Client relationship management for institutional/VIP clients including HNW individuals
Communication skills and flexibility under pressure
Analytical skills for user behavior analysis and reporting
Passion/knowledge about cryptocurrency industry

Salary Information or Hints

No specific salary figures provided. The posting mentions "Competitive salary" as part of benefits.