USD per year
Integration Manager
Remote Customer Success Organization 6 Managed Services / Full Time / Remote Redox is on a mission to accelerate healthcare9 transformation with useful data. Redox Engine, a flexible interoperability platform, connects and powers real-time healthcare data exchange. With just one connection, data can be orchestrated across a growing network of 12,000+ systems and organizations, including 100+ electronic health record systems (EHRs). Redox processes over 1.2 billion messages per month across our health tech vendor, provider, payer, EHR, and life sciences customers.
Opportunity & Impact
As an Integration Manager, you9ll leverage your project management expertise, analytical skills, and knowledge of interoperability standards to normalize data for our APIs 6enabling all applications on the Redox network to seamlessly integrate with your solution. This position requires a mix of 25% project management and 75% technical skills to successfully deliver and support API integrations. Your impact goes beyond technical execution. You9ll be a trusted advisor to both application teams and healthcare organizations, providing strategic guidance on implementation, project progress, and go-live support. From day one, you9ll collaborate with a committed team, making a meaningful impact while growing in the areas that interest you most.
Job Responsibilities
- Drive multiple, concurrent integration projects from kickoff to go-live, ensuring customer timelines and complex technical requirements are successfully met.
- Provide strategic guidance by evaluating customer workflows and technical infrastructure, identifying integration gaps, and proposing scalable solutions to enhance efficiency.
- Design, build, and deploy customer integrations using our platform's tools and dashboard. Managing the full cycle of configuration, testing, modification, and go-live support.
- Partner with cross-functional teams, including Account Management and Sales, to ensure the long-term success and technical health of key customer accounts.
- Develop and maintain clear technical documentation, reusable implementation assets, and internal best practices to empower both customers and internal teams.
- Maintain clear and proactive communication, providing regular status updates on project milestones, risks, and outcomes to all internal and external stakeholders.
- Continuously advance your expertise in key integration standards and technologies to serve as a subject matter expert for customers and colleagues.
- Willingness to travel to customer sites as needed (approximately 5-10%).
Required Skills & Experience
- 5+ years of experience in a technical, client-facing role, preferably within Healthcare IT, EHR implementation, or a related SaaS industry.
- Proven success managing a portfolio of multiple,...
Redox is an interoperability partner powering healthcare data exchange at scale. They enable sending, receiving, processing, and acting on massive amounts of real-time healthcare data from any source with the Redox platform. They facilitate healthcare data interoperability and unlock AI-driven insights by moving clinical and administrative data into cloud environments to drive analytics, AI workflows, and smarter operations.
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