IT Systems Engineer, Principal

IT Systems Engineer, Principal

Remote Type

Hybrid

Location

Vienna, VA, United States

Job Category

Information Technology Apply now

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Job Summary

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal IT Systems Engineer and help us do what we do best: propelling business forward. This will be a hybrid role so working between your home office and our Vienna VA location. We are seeking a highly skilled and experienced Principal IT Systems Engineer to join our dynamic team. The ideal candidate will possess a deep understanding of IT systems, excellent problem-solving abilities, and the ability to work both independently and collaboratively. This role is focused on managing and securing our IT systems, both on-premises and in the cloud, following federal standards (CMMC, DFARS, NISPOM). This position handles day-to-day system management, technical support, and compliance tasks. In this role, you will:

• Maintain core IT Systems: Exchange, Active Directory, VPN gateways, Intune.
• Administer and manage Microsoft 365 (including Entra ID) & Azure Gov environments, ensuring optimal performance and security.
• Oversee account lifecycle management and endpoint provisioning (MAC and Windows), management, encryption and backups. Provide advanced (Tier 2/3) support and troubleshoot technical issues for internal teams.
• Conduct endpoint compliance monitoring across SCCM, Automox, Intune, Jamf and EntraID.
• Support maintaining compliance with CMMC Level II/III, DFARS, and NIST SP 800-171 requirements.
• Execute technical controls identified in the System Security Plan (SSP) and Plan of Action & Milestones (POA&M).
• Enforce access controls, MFA, encryption, patching, and assist with audits and documentation.
• Provide cloud expertise in Azure, supporting cloud-based solutions and infrastructure.
• Develop and implement automated solutions to streamline IT processes and improve operational efficiency.
• Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions.

Your background:

• Bachelors degree in computer science, Information Technology, or related field.
• Minimum of5 years of experience in IT systems engineering or a related role.
• Strong knowledgeand proven experience with Microsoft5 administration, including Entra IDand Intune.
• Background in federal contractor or compliance-focused settings.
• Good understanding of compliance standards.
• Proficiency with collaboration tools such as email, SharePoint,and Teams.
• Strong knowledge of identity management systems including Active Directoryand Entra ID.
• Strong knowledge of Windows server administration.
• Expertise on cloud platforms (preferably Azure).
• Experience with automation toolsand scripting (e.g., PowerShell, Ansible, Terraform).
• Excellent problem-solving skillsand attention to detail.
• Strong communicationand interpersonal skills,with the ability to collaborate effectively with diverse teams.
• U.S.citizenship due to being in our Federal business unit
• Must be eligible to obtain or maintain a U.S.security clearance
• Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator,5 Certified: Administrator Expert) are a plus

Additionally,it would be beneficial if you have:

• Experience with hybrid identity management
• Knowledge of email protection mechanisms
• Working knowledge of virtualization technologies
• Familiarity with ITIL best practices.

Base Salary Range: $117,29 - $144,812 This position is also eligible to participate in our performance-based annual corporate bonus plan.inal base compensation is determined by a number of factors,luding but not limited to job-related skills,ucation,monstrable experience, allowance for future continued salary growth. We also offer a robust benefits package, details below. If this sounds like youits your experience career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from collaborate with also enjoy:** - Medical, dental, vision, life & disability, financial benefits (including 401(k) retirement savings plan). Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, pet insurance. - Competitive salary, bonus, best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback - Flexible paid vacation time, paid day off for your birthday, company holidays. A variety of leave plans including Parental Leave.- Employee Assistance Program (EAP) an employee well-being program focusing on physical, mental,and financial health.Apply Now! #LI-hybrid