Key Account Manager
Sofia, Bulgaria
Full Time
26 days ago
Senior Level
$80K - $120K

USD per year

Job Description

About the Company:

  • DevriX is a RevOps consulting agency and a top 20 WordPress design and development company.
  • Focuses on transforming revenue capture, prediction, and scaling for $30M-$500M companies.
  • HQ located in Sofia, Bulgaria.

Role Overview:

  • Manage a portfolio of strategic accounts ranging from $10M growing brands to Fortune 500 companies.
  • Oversee contracts, unpack business problems, propose data-driven initiatives, define priorities, get buy-in, and coordinate internal execution.
  • Balance high-level strategy with attention to existing and upcoming digital opportunities for B2B accounts.
  • Utilize tools and systems for GTM motions, paid media, SEO, AI augmentation, and ROI-driven initiatives.

Key Goals:

  • Primary contact for 812 key accounts; manage client communication, relationship health, strategic alignment.
  • Lead discovery sessions, roadmap planning, strategic workshops using economic insights and market research tools.
  • Monitor KPIs, project progress, delivery hours; provide transparent reporting internally and to clients.
  • Translate client objectives into project scopes, SOPs, structured deliverables.
  • Ensure contract renewals; achieve profitability targets; support upsell/cross-sell opportunities.
  • Identify risks or satisfaction gaps early; implement mitigation plans.
  • Build trusted advisor relationships with client executives (Directors, VPs, CMOs).
  • Collaborate closely with internal teams (development, project management, operations).
  • Package insights into frameworks, dashboards, narrative decks for clarity and action.
  • Contribute to scalable account management processes and playbooks.

Role Requirements:

  • 5+ years in account/project management consulting enterprise client services in agency or SaaS or product startup environment.
  • Proven experience managing international accounts including strategic planning delivery oversight commercial expansion.
  • Strong business acumen through practical know-how translating business obstacles into delivery plans.

Skills: Account Management Strategic Planning Client Communication Relationship Management Data-driven Initiatives GTM Motions Paid Media SEO AI Augmentation ROI-driven Mindset Marketing Product Management Consulting Stakeholder Guidance English Fluency Bulgarian Fluency

How to Apply
About DevriX

The RevOps consultancy combining strategic advisory with data-driven execution and in-house delivery for mid-market leaders. 15 years of building revenue engines for Fortune 1000, global brands, banks, telecoms, automotive, B2B SaaS.

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