Lead Deployment Strategist

$80K - $180K San Francisco, CA, US / Remote (US) Job type: Full-time Role: Operations Experience: 1+ years Visa: US citizen/visa only

About Trellis AI

Trellis builds and deploys self-improving agents to get patients access to life-saving medicine. Our AI agents process billions of dollars worth of therapies annually with patients in all fifty states. We do this by automating document intake, prior authorizations, and appeals at scale to streamline operations and accelerate care. We classify medical referrals, understand chart notes, and automate contract and reimbursement search to provide patients with accurate coverage determinations and cost responsibility. Think of us as the infrastructure behind how the patients get the medications. Trellis is a spinout from Stanford AI Lab and is backed by leading investors including YC, General Catalyst, Telesoft Partners, and executives at Google and Salesforce.

About You

You're highly structured, detail-oriented, and thrive in complex deployment environments. You enjoy being on the front lines with customers, translating technical capabilities into real-world implementations that drive measurable impact. You are comfortable operating in ambiguity and taking ownership of mission-critical deployments. You work well cross-functionally, aligning internal engineering teams with customer IT and operational stakeholders. You bring a consulting mindset, strong project management discipline, and enough technical fluency to navigate sophisticated enterprise environments.

What You'll Bring

• 3+ years in a client-facing role such as Forward Deployment, Implementation, Solutions, Consulting, or similar
• Experience deploying technical products within complex or enterprise environments
• Deep understanding of technical concepts and technical requirements
• At least one summer of technical experience as an engineer or a technical degree
• Strong project management and stakeholder coordination skills
• Ability to scope timelines, drive follow-ups, and unblock deployments
• Strong executive-level communication skills
• High ownership and ability to operate autonomously in fast-moving environments
• Background at top consulting firms or private equity groups are a big plus
• Ability to quickly learn technical workflows and translate them into business value
• Highly organized and comfortable in a fast-paced startup environment

Why work with us

• Real impact at massive scale: We serve patients in all fifty states and are scaling to hundreds of healthcare locations. You'll directly see the number of patients who received treatment because of the agents you built.
• Work with industry experts: Apply your AI alongside healthcare operations leaders who have overseen 50+ healthcare locations, gaining deep domain expertise while building cutting-edge technology.
• Be at the forefront of AI in healthcare: Build production-grade agentic systems that make critical healthcare decisions, backed by robust evaluation frameworks.
• Direct customer engagement including Fortune 500 customers & founding team interaction.
• Extreme ownership of key parts of Trellis's infrastructure with opportunities to launch new initiatives processing billions in healthcare transactions.
• World-class team: physics olympiads winners; economics researchers; unicorn startup engineers.
• Incredible growth: 10x revenue growth recently.

About Trellis AI Impact:

1. Reduce time to treatment by over 90%.
2. Improve prior authorization approval & reimbursement rates.

3. Leverage structured data for better drug program performance & clinical decision-making.