Lead EDD Compliance Analyst

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Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The CX Compliance team is essential in ensuring that our global CX Compliance Operations function efficiently, comply with regulatory requirements, and consistently deliver high-quality resolutions. As a Lead Analyst, Compliance EDD Operations within the CX Compliance team, you will be responsible for conducting end-to-end investigations for customers (individuals/entities). You will work extensively with functional leaders in the Financial Crime Risk Service line and support functions to maintain production and quality of the highest standard. You will work independently, prioritizing multiple tasks with minimal guidance, and remain open to feedback from all levels to drive continuous improvement in compliance handling. What you’ll be doing: Duties will be split 50/50 between US Escalations investigations casework and Subject Matter Expert work, to include leadership support as directed.

• Minimum of 3 years of relevant experience in financial services, crypto, investigations, legal, or the tech industry, with a focus on EDD/KYC, compliance, or regulatory matters.
• Conduct investigative review and analysis in support of company’s BSA/AML regulatory compliance policies and programs including investigating automated alerts from our transaction monitoring systems, and referrals sourced from law enforcement requests and other company lines of business
• Gather and analyze transaction activity and KYC information and conduct due diligence research in support of investigations as well as interpret evidence from external tools and systems to determine the legitimacy of customer behavior across multiple products
• Document investigations in appropriate channels and in written narratives as necessary
• Incorporate feedback from Quality Assurance Team
• Maintain detailed documentation to demonstrate compliance with regulations and internal policies and procedures
• Remain current with industry standards and developments in the areas of KYC, BSA/AML, and OFAC, and apply regulatory requirements and internal policies and procedures to investigations
• Review data from systems and following Coinbase procedures to investigate, decide, and document identifiable alerts

What we look for in you:

• Strong interpersonal, analytical, and communication (verbal and written) skills
• Experience working with Google Sheet, Google Doc, Excel, Word
• Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment
• Ready to support in 24*7 environment
• Organized with a High level of attention to detail

Nice to haves:

• Professional certification in AML or Fraud (e.g. CAMS, CFCS, CFE)
• Experience in project management, analytics or vendor management
• Advanced degree in business finance or customer experience (CX)
• Proficiency with tools such as Google apps JIRA Hummingbird Salesforce Service Cloud.
• Experience collaborating with external outsource business partners

Note: This role requires full-time in-office presence at our Charlotte location. In order to support the 24/7 nature of cryptocurrency shifts may include weekend night.

Job #: G2712

LI-Onsite

Pay Transparency Notice: Depending on your work location target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical dental vision 401(k)). Base salary range shown Total compensation also includes equity bonus eligibility benefits: $99 365—$99365 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period We encourage you to carefully evaluate how your skills interests align with Coinbase's roles before applying.

Commitment to Equal Opportunity

Coinbase is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion creed gender national origin age disability veteran status sex gender expression or identity sexual orientation or any other basis protected by applicable law Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal stateand local law For US applicants you may viewthe Employee Rightsandthe Know Your Rights notices by clicking on their corresponding links Additionally Coinbase participatesin the E - Verify programin certain locations as required by law . Coinbase is also committedto providing reasonable accommodationsto individualswith disabilities If you need a reasonable accommodation becauseof a disabilityfor any partof the employment process please contact us at accommodations[at]coinbase.comto let us know thenatureof your requestand your contact information.

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Depending on your location General Data Protection Regulation(GDPR)and California Consumer Privacy Act(CCPA)may regulatethe way we managethe dataof job applicants Our full notice outlining how data will be processedas partof the application procedurefor applicable locationsis available here By submitting your applicationyou are agreeingto our useand processingof your dataas required For US applicants only by submitting your applicationyou are agreeingto arbitrationof disputesas outlined here .

AI Disclosure

For select roles Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants.The tool simulates realistic interview scenariosand engagesin dynamic conversation.A human recruiter will reviewyour interview responses providedin the formof a voice recordingand/or transcriptto assess them againstthe qualificationsand characteristics outlinedin the job description. For select roles Coinbase is also piloting an AI interview intelligence platformto transcribeandsummarize interview notes allowingour interviewers to fully focuson you asthe candidate. *The above pilots are for testing purposesand Coinbase will not use AI tomake decisions impacting employment** To requesta reasonable accommodation due toa disability please contact accommodations[at]coinbase.com*