Lead Engineer

Australia & New Zealand Technology 6 Engineering / Permanent Full Time / Remote About Envato At Envato, everything we do is about empowering creatives to thrive. We're here to help creatives bring their ideas to life, supercharge their workflows, and equip them with an unparalleled toolkit they can use anywhere. With unlimited access to world-class assets, innovative AI tools, and hands-on tutorials, we deliver what creatives need today - and are continually evolving our offering. As AI transforms the creative landscape, we’re committed to building what’s next for the future. We’re a purpose-driven company and we’ve long embraced flexible, inclusive ways of working. We’re proud of the connected culture we’ve built across our global team. Our values: Community Spirit, Build Our Future, Embrace Diversity, Make It Happen, and Make Envato Proud, guide everything we do, shaping how we work, grow, and succeed. You can read more about us on our blog, including news of our acquisition by Shutterstock Inc in 2024. About the role The Lead Engineer supports the Engineering Manager and the wider engineering team to ensure the reliability, performance, and scalability of Envato's underlying infrastructure. They will help the team think long-term about sustainable platform growth, drive infrastructure best practices, and uplift infrastructure skills across both the platform team and wider engineering organisation.

What you'll be doing

Leading
Driving initiatives to improve reliability, performance and security
Educating the team so that they have the knowledge and skills to deliver reliable, performant and secure systems
Ensuring we're improving continuously and learning from our incidents and near-misses
Communicating the strategy and vision to the team to ensure alignment
Infrastructure Engineering & Architecture
Design, build, and provision new infrastructure to support new products, initiatives and solve problems
Uses software development skills to create software that integrates infrastructure with services and APIs
Mentoring
Reviews code quality and coaches Engineers directly.
Shares insights and feedback with Engineering Manager
Availability
Works to increase the mean-time-between-failures and decrease the mean-time-to-repair of public-facing systems
Monitoring
Contributes to the improvement of the monitoring and measurement systems that support our operational scale and continuous delivery
Operations
Helps engineering teams to operate the systems required to deliver their products.
Is able to think ahead to solve operational problems before they become critical.
Emergency Response
Takes part in the roster to support the site after normal office hours
Troubleshoots live production issues
Facilitates the response to emergency situations
Reviews incidents and makes recommendations based on lessons learned
Performance, Efficiency & Latency
Contributes to the measurement techniques that assist in the performance tuning of the applications stack
Use the monitoring systems to help maintain application performance at acceptable levels
Recommends and implements performance improvements across the stack
Security & Risk
Participates in the ongoing process to identify and mitigate risk in Envato systems
Change Management
Participates in the development and maintenance of our applications and infrastructure
Provides support and advice to engineering teams delivering changes to production
Capacity Planning
Uses our monitoring to advise on capacity requirements

About you

Essential
Has automated failover scenarios
A commitment to continual learning
Has provided a positive contribution to both operations-focused and development-focused work
Contributes positively to a team through both synchronous and asynchronous communication
Has built and maintained cloud-based applications and infrastructure
Demonstrable knowledge of caching techniques
Has worked with CDN providers and or DDoS mitigation services to improve service performance and reliability
Has worked in a culture of shared responsibility between software developers and infrastructure specialists
Linux administration
Monitoring and logging tools
Passion for and experience in best practice systems operations tools and techniques
Public and private cloud-hosted infrastructure
SQL Database management
Supporting a large web-based application with global traffic
Has worked with tools and frameworks for automating infrastructure
Preferred
Has built self-healing systems
Has automated testing of failure scenarios ... (truncated for brevity) ...

and actions for a large e-Commerce site –– Experience with Cloudformation, Terraform,...