Medical Assistant

Location: US - Remote Company: Ezra - Medical Work Arrangement: Remote Employment Type: Full-time

Company Overview:

About Function & Ezra

Function Health was founded with a singular focus: empower you to live 100 healthy years. We’re doing that by using the best available technology to ensure people don’t suffer or die a preventable death. Function has been recognized as one of Fast Company’s Most Innovative Companies of 2024 and is venture-backed by Andreessen Horowitz (a16z). Hundreds of thousands of members have joined Function to take control of their health. In 2024, Function acquired Ezra, the leading provider of full-body MRI screening for early cancer detection. Ezra pioneered accessible, AI-enhanced MRI imaging to help people catch cancer and other diseases at their earliest, most treatable stages. By bringing Ezra into Function’s ecosystem, we’re combining world-class diagnostics with advanced lab testing and cutting-edge technology — creating the most comprehensive preventive health platform on the market.

Our Mission at Ezra

Our mission at Ezra is to detect cancer early for everyone in the world. We offer a direct-to-consumer cancer screening service that leverages MRI and Artificial Intelligence to make cancer screening fast, accurate, and affordable. We are fully operational in multiple states such as New York, California, and Florida with an MRI-based full-body program covering 13 organs. We believe in empowering people to be proactive with their health decisions. Our members sign up for an Ezra, visit a partner imaging center to get an MRI scan, and receive a comprehensive screening report within 7 business days.

Your mission

As the Medical Assistant, you will be responsible for providing concierge-level clinical care to Ezra members and ensuring that every interaction with the company is exceptional. You will also impact and improve our clinical workflow and have an opportunity to participate in research studies we conduct. You will be working with our Nurse Practitioners and Medical Director and report to our Associate Medical Director.

Role:

As the Medical Assistant, you will:

• Communicate with members regarding their medical history and results
• Maintain and update medical records.
• Serve as liaison to our radiology partners to receive results and request further information.
• Help with administrative tasks related to member care or Medical Team workflows.
• Assist with other tasks as requested to help optimize our operations.
• Have the opportunity to contribute to clinical research.
• Collaborate with Ezra’s engineering, product, and operations teams.
• Collaborate in developing and maintaining standard operating procedures (SOPs) for existing and upcoming products.
• Stay up to date with the latest clinical standards and research, ensuring that the most current evidence-based practices are applied to clinical care.

Key Responsibilities:

Who you are:

• You are an experienced Medical Assistant who cares deeply about helping people detect cancer and chronic disease early.
• You’re patient and human-centric, have a can-do attitude, and enjoy making people feel safe and special. You’re compassionate, friendly, personable and a joy to be around.

Requirements:

• Medical Assistant degree with certification
• Minimum of 3 years recent clinical experience with excellent clinical skills
• Have a quiet work environment/office space with high-speed internet connectivity
• Excellent communication and listening skills
• Strong teamwork and interpersonal abilities
• Organized with strong time management
• Detail-oriented and resourceful
• Flexible with the ability to multitask
• Knowledgeable and comfortable with telehealth platforms and using multiple applications such as Zoom, Slack.
• Strong understanding of examination methodologies and diagnostics (preferred)
• Experience with clinical research (preferred)

To be a strong fit, you embody our Core Values:

• *Ruthless Prioritization:*
• We don’t let perfect get in the way of progress.
• We move quickly to drive value, not perfection.
• We prioritize what drives impact.
• We never compromise on standards of excellence.
• *Member-First, Always:*
• We design and deliver like we’re caring for someone we love.
• We create clear, actionable, human experiences.
• We prioritize responsiveness, peace of mind, and outcomes.
• We empower members with truth, clarity, and care.
• *One Team, Moving Fast:*
• We are aligned in purpose, prioritization, and speed.
• We gather diverse perspectives to make informed decisions.
• We clear paths for each other and move fast together.
• We communicate clearly and respectfully, rallying around shared goals.
• *Radical Ownership, Relentless Execution:*
• We don’t just ship—we own outcomes and drive results.
• We act with urgency and precision.
• We anticipate, initiate, and follow through.
• We meet challenges with grit and pragmatism.
• We embrace new tech to deliver better outcomes.
• *Mission Over Ego:*
• We are ruthlessly aligned to our mission—and leave ego at the door.
• We disagree and commit.
• We don't tolerate politics or withholding information.
• We operate with honesty, transparency, and respect.
• *Sustained Integrity in Every Detail:*
• We earn trust by obsessing over accuracy, quality, and clarity in everything we do.
• We prioritize clinical precision—data must be right.
• We sweat the details because outcomes depend on them.

Why You'll Love Working With Us:

We value our team at Function and offer a competitive salary and benefits package,... flexible working hours,... dynamic work environment where creativity... innovation encouraged... If you are highly motivated... passionate about using technology... improve lives... we'd love hearing from you... as equal opportunity employer... no discrimination... and more... to build healthier future... discover more about us... and how we're changing healthcare at Function Health... and important notice about legitimate communications... to beware phishing scams... and contact talent@functionhealth.com if doubts arise.