Member of Technical Staff, DevOps

Location

San Francisco

Employment Type

Full time

Location Type

Hybrid

Department

Engineering, Product & DesignCore Engineering

Compensation

• Engineering$200K – $270K • Offers Equity

Voice AI that resolves, not transfers. Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

• The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth
• The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500
• The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

Why We’re Hiring This Role:

• Three of our worst recent incidents — Nov 29 config rollout, Dec 23 duplicate messages, Oct 13 egress proxy — were resolved by rollback. That’s the SDLC gap this role closes. Vapi engineers are your users, and the deploy pipeline, preview environments, cell-creation tooling, and oncall tooling are products with SLAs, docs, and feedback loops.
• You’ll own progressive delivery (canary, blue/green,...