MongoDB DBA (Remote)

In the Managed Services department, customers rely on us to keep their MongoDB databases running smoothly, making us essential to the success of their business. With 24/7 support from world-class DBAs, we deliver high-quality service to Percona customers around the globe. From managing incidents and outages to executing complex projects and providing proactive recommendations for environment improvements, our focus is always on customer satisfaction and delivering measurable business results.

What You Will Do

• Participate in the management and operations of customer's MongoDB deployments.
• Troubleshoot and resolve issues related to database availability and performance.
• Plan, schedule, and perform technical tasks to deliver the best solutions on time.
• Deliver proactive tasks to improve the stability, performance, and fault tolerance of customer environments.
• Advanced performance tuning, including optimizing queries, indexing, and storage.
• Implement security best practices (RBAC, encryption, auditing).
• Proactively manage capacity planning, ensuring appropriate server sizing in anticipation of growth requirements.
• Collaborate with the backend, platform, infrastructure, and Site Reliability Engineering (SRE) teams to develop and contribute to automation, monitoring software, and other critical tools and scripts.

What You Have Done

Technical Skills

• 3+ years experience with MongoDB technology, ideally in a customer-facing role OR 5+ years experience with distributed software administration coupled with reasonably high MongoDB knowledge.
• Experience with MongoDB versions 3.0 through the latest release (version 8) is required.
• Strong knowledge of backup & recovery strategies.
• In-depth knowledge of MongoDB's storage engine, replication, sharding, indexing, and backup methodologies.
• Experience managing MongoDB environments across various infrastructures, including on-premise and major cloud platforms such as AWS, Azure, and GCP.
• Familiarity with Percona tools such as Percona Monitoring and Management and Percona Backup for MongoDB is a plus.

Non-Technical Skills

• Ability to independently assess the impact of issues on customer environments.
• Capable of executing approved change management and implementation plans.
• Adherence to incident management and operational procedures.
• Strong written communication skills in English.
• Ability to write clear concise technical reports and documentation.
• Effective interpersonal skills to collaborate with internal teams and customers.
• Able to explain complex technical concepts to both technical and non-technical stakeholders.
• Positive helpful team-oriented attitude.
• Eagerness to learn and grow in database management systems.
• Willingness to contribute to continuous improvement of operational processes.

What Will Make You Stand Out

• Design and maintain large-scale multi-region Sharded Clusters and Replica Sets.
• Proficient in Linux environments (both RedHat and Debian distributions).
• Experience with MongoDB Atlas and Cloud Manager is highly desirable.
• Proven experience in cluster migration across datacenters cloud environments or hybrid setups ensuring zero to minimal downtime.
• Experience with at least one major programming language (e.g., PHP Java Node.js Go Python Ruby) or client application programming experience used with MongoDB is required.
• Optimize full-stack infrastructure including Linux kernel/I/O tuning Kubernetes-managed MongoDB deployments for high availability scalability.
• Proficient in developing delivering presentations.
• Proficiency with at least one configuration management or automation tool such as Puppet Chef Ansible Vagrant or Terraform.
• Proven capacity to create scripts automation playbooks leveraging tools such as Bash Python Ansible streamline routine database administration tasks.