Operations Supervisor - Rochester

Rochester, New York About Nabis Nabis is the #1 Licensed Cannabis Wholesale Platform in the world with the largest portfolio of cannabis brands, supplying hundreds of brands to retailers across California, New York, and Nevada. Our mission is to empower the world to discover cannabis by providing choice, access, and innovation. We’re at the forefront of this movement and are building an innovative technology-first platform to scale the entire cannabis industry. By dedicating ourselves to enhancing efficiency, transparency, and customer satisfaction, Nabis is paving the way for sweeping legalization. Our team, backed by Y Combinator and from a celebrity roster of tech luminaries and celebrities, including Doordash co-founder Stanley Tang, NFL Hall of Famer Joe Montana, Gmail creator Paul Buchheit, and Twitch co-founder Justin Kan, is scaling the cannabis supply chain with technology. Our ultimate goal is to become the largest distributor of cannabis products in the world. WHY YOU'LL LOVE WORKING AT NABIS!

1. Competitive pay at $24.00/hour, paid weekly.
2. You'll work at the fastest-growing cannabis startup in California!

Medical/Dental/Vision offered to all full-time employees.

1. Fun collaborative culture and snacks and beverages!

The Role The Operation Supervisor's responsibility is to assist Delivery Specialists and Dispatch Associates, as they navigate product drop offs, payment pickups, and customer service communications to retailers. Other duties include viewing/preparing paperwork, assisting with vehicle loading and unloading, and scheduling delivery routes along with delegating tasks to dispatch associates. Responsibilities:

• Review Orders daily to ensure METRC reflects data on internal invoices.
• Updating invoices along with drivers' documentation for deliveries when orders need adjustments.
• Assisting with offloading/onloading products prior to driver launch.
• Routing stops for drivers while referencing the internal tracker for appointment times.
• Print and prepare COA’s, invoices, and AP Summaries for next day deliveries.
• Communicate with brand partners, assisting them in editing orders as necessary then resubmitting updated and edited invoices to retailers.
• Assisting drivers as they are at the retail shops, acting as communication liaison between shops and brands.
• Responding efficiently to any issues that may arise while drivers are out on the road. Rescheduling orders as requested by brands and retail shops.
• Confirming window times and payment pickup for next day deliveries.
• Scheduling routes and assisting supervisor/dispatch manager with other distribution needs.
• Scheduling dispatch associates and drivers.
• Overseeing communications within company assigned territories.

Job Requirements:

• Associates degree OR 2 years relevant work experience
• Ability to lift 50lbs, bend, stretch, twist
• Ability to work occasional evening/weekend shifts Cannabis/METRC experience a plus
• Ability to communicate clearly and concisely on the phone and via email Basic math skills

Desired Skills:

• 2 years in dispatch or distribution experience
• High attention to detail
• Technologically proficient
• Quick mental math
• Excellent communication
• Sense of urgency

*Nabis is an Equal Opportunity Employer* Nabis is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences... (full EEO statement omitted here for brevity) Location: Rochester, New York (onsite) Compensation: $24.00/hour Employment Type: Full-time (implied by benefits mention: Medical/Dental/Vision offered to all full-time employees) Remote Work Allowance: Not mentioned; position stated as onsite in Rochester, New York. Experience Level: Entry-level or mid-level inferred from "Associates degree OR 2 years relevant work experience" requirement; also "2 years in dispatch or distribution experience" desired.

Skills Mentioned

Technical/Hard Skills:

• METRC (Cannabis tracking system) experience (a plus)
• Ability to update invoices/documentation
• Routing/scheduling delivery routes
• Printing/preparing COA’s (Certificates of Analysis), invoices, AP summaries
• Basic math skills
• Technological proficiency

Soft Skills:

• Clear & concise communication (phone & email)
• High attention to detail
• Quick mental math
• Excellent communication skills
• Sense of urgency

Physical Requirements:

• Ability to lift 50lbs
• Ability to bend/stretch/twist