Partner Solutions Architect - Job Description Location: San Mateo, CA (Full Time - Remote) About the Company:

• Netomi is a leading agentic AI platform for enterprise customer experience.
• Works with global brands like Delta Airlines, MetLife, MGM, United.
• Offers a no-code platform for AI agents in customer experience use cases.
• Backed by WndrCo, Y Combinator, and Index Ventures.

Role Overview:

• Highly technical and customer-facing role within the Alliances team.
• Drive revenue through enterprise deals and partner ecosystems.
• Enable partners (especially SIs) and bring Netomi’s platform to life in customer environments.
• Hands-on builder and front-line technical seller.
• Lead POCs, write/review code, translate architectures into business value.
• Collaborate with Channel and Partner Enablement Managers.

Responsibilities: Partner-Facing Technical Enablement

• Primary technical partner to SIs and technology partners.
• Develop/deliver partner training, workshops, certifications.
• Advise partner technical teams on architecture, integrations, deployment.

POCs, Demos & Deal Support

• Lead/support technical sales cycles: solution design, demos, hands-on POCs.
• Prototype/build/adapt solutions in real time for complex enterprise needs.
• Troubleshoot technical blockers to accelerate deals.
• Ensure smooth hand-off to Customer Success and Delivery teams.

Solution Design & Architecture

• Design scalable enterprise-grade architectures using APIs, integrations, cloud platforms (AWS, Azure, GCP).
• Translate requirements into actionable technical solutions aligned with business outcomes.
• Align solutions with best practices for performance, security, scalability.

Partner Asset Development & Scale

• Build/maintain repeatable technical assets: demo environments, reference architectures, integration templates, playbooks.
• Enable partners to independently execute POCs and implementations.
• Standardize best practices for partner-led technical delivery.

Technical Thought Leadership

• Represent Netomi as a technical expert in engagements.
• Contribute to technical content and best practices elevating Netomi’s position in AI conversations.
• Provide feedback to Product and Engineering teams from partner/customer insights.

Requirements:

• 6–10+ years in Solutions Engineering/Architecture or technical pre-sales roles.
• Strong hands-on coding experience with APIs and integrations; building real-world solutions/POCs.
• Ability to prototype/debug/adapt solutions under pressure in live deals.
• Skilled at creating repeatable technical assets; smooth hand-off to Customer Success/delivery teams.
• Experience supporting enterprise sales cycles; engaging with technical teams and executives.
• Proven ability to translate complex tech concepts into clear business outcomes.
• Experience working with partners/SIs in co-sell motions.
• Strong understanding of AI/ML or LLM-based systems (preferred), cloud environments (AWS/Azure/GCP), scalable system design/integrations.

Who You Are:

• Technical builder comfortable coding and troubleshooting integrations in POCs.
• Credible executive communicator able to present complex ideas simply to C-suite stakeholders.
• Commercially minded focused on driving revenue and closing deals.
• Thrive in ambiguity; move quickly from concept to solution to deal closure.
• Strong ownership; proactive in pushing deals forward without direction.
• Energized by working at the intersection of technology, sales, and partners.

Why Netomi:

• Direct impact on revenue and strategic deals.
• Key role in scaling a partner-led go-to-market motion.
• Help define how Netomi is sold in the market.

Additional Notes:

• Netomi participates in E-Verify for US-based applicants for work authorization verification.
• Equal opportunity employer committed to diversity without regard to protected characteristics.
• Use of AI tools may support parts of hiring process but final decisions made by humans.