Role Description

Dropbox is hiring a Principal Software Engineer, Identity & Engagement to define and build the next-generation identity platform powering Dropbox’s product ecosystem. This platform is central to every Dropbox experience, from user onboarding and collaboration to enterprise integrations and AI-powered workflows. The role involves setting the technical vision and leading architectural evolution of identity systems including authentication, authorization, account lifecycle, and delegated access. Collaboration with Product, Security, Infrastructure, and AI teams is key to building secure, scalable, and intuitive systems enabling intelligent agent-driven experiences.

Responsibilities

• Technical leadership and architecture: Define and drive the technical roadmap for identity and engagement platform services including APIs, service boundaries, data models, reliability goals.
• Modernization and platform evolution: Lead multi-quarter modernization efforts focusing on reducing legacy dependencies, improving scalability, simplifying integrations with emphasis on cohesion, observability, operational excellence.
• Identity and access systems: Design and improve authentication, authorization, account integrity, identity lifecycle services with strong security/privacy posture.
• Engagement and insights foundations: Build/evolve systems powering engagement signals, experimentation hooks, telemetry/analytics pipelines, usage insights supporting product iteration/growth.
• Developer velocity/platform enablement: Create reusable platform primitives, reference architectures, best practices for safe/quick product team builds.
• Cross-functional collaboration: Partner with Product, Design, Security, Infrastructure, AI/ML teams aligning technical decisions with customer outcomes/organizational priorities.
• Execution and quality: Own delivery of complex initiatives end-to-end including problem breakdowns,...