USD per year
Product Evangelist
Toronto • Vancouver • New York • Chicago, USA • Texas • USA • Canada • San Francisco Sales Remote Full-time We’re looking for someone to own customer education, sales enablement, and community infrastructure at Fireflies. This role ensures that every product we ship is clearly understood, widely adopted, and actively used — by building structured enablement systems across sales content, webinars, guided demos, video education, and community. You will be responsible for building scalable, AI-powered enablement systems that educate users, drive product adoption, and reduce manual effort across Sales and CSM. This role requires someone who gets things done, is AI-native, automation-first, and comfortable turning repetitive content workflows into intelligent systems that run partially on autopilot.
What You’ll Own:
1. Sales & Customer Enablement
- Create and maintain sales decks, battlecards, one-pagers, FAQs, and objection-handling docs
- Build and manage product video playlists (features, use cases, onboarding, objections)
- Experiment with workflows - eg. test and own guided demos for in-app education across new and existing products
- Centralize all enablement content into a single source of truth
- Ensure Sales/CSM actively use the right assets in their workflows
2. Community Ownership
- Migrate and house all existing videos and recorded webinars within the community and structure them into organized courses and learning paths
- Manage the Circle community (upload resources, post updates, drive engagement)
- Own the YouTube channel (uploads, playlists, optimization, repurposing clips)
3. Webinars (Live + Evergreen)
- Plan and conduct monthly webinars (feature launches, personas, integrations, security topics)
- Manage logistics and drive registrations (email, lifecycle,CMS/COM support)
- Create webinar decks and co-host sessions with PMs and COM
- Convert webinars into evergreen,on-demand assets
4. Repurposing ,Distribution & Impact
- Repurpose webinars,demos,and decks into blogs,social posts,in-app content,and landing page assets
- Ensure every asset is distributed across email,in-app ,website ,community ,landing pages,and internal hubs
- Track usage ,engagement,and influence on adoption,and conversion
- Close the loop with Sales/CSM on high-intent webinar or demo leads
5. Content Freshness ,Automation & Maintenance
- Regularly refresh decks ,landing pages,videos,battlecards,and FAQs
- Set up lightweight automation or cadences for content reviews
- Proactively identify outdated assetsand update them
- Maintain a consistent update cycle so enablement assets compound over time
- Build AI-driven workflows to automate content repurposing ,webinar follow-ups ,asset tracking ,and distribution
- Leverage AI tools to scale output (video scripting ,demo personalization ,FAQ generation ,recap summaries ,content refreshes)
Who You Are:
-3–6 years of experience in enablement ,customer marketing ,community ,product marketing or B2B SaaS education
- Strong program management skills with high ownership
- Comfortable on cameraand able to host webinars
- Confident shooting product demosand long-form video content when required
- Clear communicator who can simplify product value across different personas
- KPI-drivenand impact-oriented
- AI-nativeand hands-on with automation tools (LLMs ,workflow automation AI video tools)
- Able to identify repetitive manual processesand replace them with scalable AI workflows
What Success Looks Like:
- A structured searchable enablement hub replacing fragmented content
- A recurring webinar engine generating engagedand qualified users
- Measurable lift in product adoption from guided demosand education
- Salesand CSM consistently using updated high-quality assets
- Enablement systems that run partially on autopilot through automation & AI workflows
- Higher output without proportional increase in manual effort
- No outdated decks or scattered enablement content
Fireflies AI is the #1 AI Notetaker for meetings that transcribes, summarizes, searches, and analyzes all team conversations. It offers high-quality meeting transcription and recording with 95% accuracy, supports 100+ languages, speaker recognition, and auto-language detection. Provides comprehensive AI summaries including detailed notes, action items, and customized summaries instantly after every meeting. Features include AI Note Taker Bot, Chrome Extension for Google Meet calls, Mobile and Desktop Apps, Dialers & API integration for call transcription, and AI-powered search to remember conversations. Offers real-time suggestions, coaching, and answers during meetings with Live Assist. Provides conversation intelligence with analytics such as speaker talk-time, sentiment analysis, topic trackers. Integrates with popular work tools like Salesforce, Hubspot, Asana, Trello, Lever, BambooHR, Greenhouse, Slack. Enterprise-grade security with SOC 2 Type II compliance, GDPR compliance, HIPAA compliance for healthcare organizations; zero data retention; private storage; customer data ownership.
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