USD per year
Product Manager - Flights
Location
London, United Kingdom
Employment Type
Full time
Location Type
Hybrid
Department
Product
OverviewApplication
We’re Making Travel Effortless. Join Us. Travel is essential, whether it’s visiting family, starting a new adventure, or taking a career defining trip. Yet today, over 4 billion airline passengers rely on tech that hasn't changed in decades. At Duffel, we’re rebuilding the infrastructure underpinning the global travel industry. Backed by top-tier investors (Benchmark, Blossom, Index Ventures, and Kima Ventures) and born out of Y Combinator (S18), we’re simplifying complex systems to build the future of travel. Product Product at Duffel Flights is the heart of Duffel's flagship product. Through a single, beautifully designed API, our customers search across hundreds of airlines (NDC, GDS, and LCC), book and generate commission, sell ancillaries like bags and seats, and manage changes and cancellations — all backed by our own agency infrastructure, IATA/ARC accreditation, and ticketing authority. The Role As Product Manager for Flights, you'll tackle a deceptively hard challenge: take a fragmented, decades-old industry with hundreds of airlines and turn it into one clean, reliable, developer-friendly product. Working at the intersection of engineering, design, commercial, and airline partnerships, you will contribute to the roadmap for a core area of our surface and own how it gets built and delivered. What You’ll be doing:
- Shape and execute the core Flights roadmap, from search and booking to ancillaries: balancing customer needs, commercial impact, and technical reality.
- Partner closely with engineering counterparts to break down roadmap items, drive sprint delivery, and balance tech debt with new feature investments.
- Conduct continuous discovery with customers and developers, translating complex industry friction into well-prioritised product requirements.
- Deeply analyse data, debug API integrations, and define clear success metrics to ensure features deliver real value, not just releases.
- Collaborate with airlines and suppliers to transform varied legacy systems and content into consistent, reliable user experiences.
What we're looking for:
- 3–5 years of product management experience with a proven track record of shipping technical products end-to-end.
- Domain expertise in airline systems (NDC, GDS, LCC, PSS, or similar) and comfortable working directly with APIs and data models.
- Strong data-driven mindset, capable of making sound, evidence-based prioritisation calls even with incomplete data.
- Exceptional cross-functional project management and communication skills to simplify complex technical systems for non-technical stakeholders.
- Collaborative mindset with a strong point of view,...
Duffel enables any business, from startups to large enterprises, to sell travel by shopping, booking, and managing flights, stays, and travel extras. It offers APIs and product suites for flights and stays with features like flight search, loyalty perks, seat and bag additions, order management, hotel commissions, global property inventory, loyalty benefits, and rich content.
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