Product Manager, Synthetics

Remote – United States

Who we are

Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.

What we do

Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, and telemetry data and transforms it into actionable insights for engineering, operations, and business teams. As part of our continued investment in observability, we are building out our Synthetics Monitoring capabilities to help customers proactively monitor application performance, availability, and user experience across distributed environments.

What you'll do

As a Product Manager for Synthetics, you will own the product roadmap and execution for Kentik’s synthetic monitoring capabilities end-to-end. You will work closely with engineering, design, and customer-facing teams to deliver technically sound, customer-driven solutions that help users monitor and troubleshoot modern web applications and networked systems. In this role, you will:

Own and drive the product roadmap for Synthetics, balancing customer needs, technical feasibility, and business priorities
Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for guidance and alignment
Translate customer problems and requirements into clear, actionable product specifications and user stories for engineering teams
Work closely with engineers to define, build,and iterate on synthetic monitoring capabilities,includ ing application , transaction ,and protocol-based tests
Engage regularly with customersand customer-facing teams (Sales , Solutions Engineering , Customer Success)to gather feedback , validate assumptions ,and inform product decisions
Develop a strong understanding of how customers monitor web applications , services ,and networks using synthetic testing approaches
Use data , product usage insights ,and customer feedback to evaluate successand guide continuous improvement
Support feature delivery through the full product lifecycle , from discoveryand definition through deliveryand iteration

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications . We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications , your skillsand experience could be valuable in this role! We’re looking for a technically strong , execution-oriented product manager who is excitedto own a critical product areaand grow withthe role.

5+ years of experience in a technical role at a technology company (e.g., network engineering , systems engineering , SRE , IT operations , infrastructure or similar)
Strong understanding of networking fundamentals , telemetry,andthe OSI stack
Familiarity with SaaS products , cloud infrastructure,and modern application architectures
Experience using or working with monitoringand observability tools such as SolarWinds , LogicMonitor , ThousandEyes , or similar platforms
Strong analyticaland problem-solving skills , with abilityto turn complex technical concepts into clear , actionable requirements
Abilityto communicate effectivelywith engineering teamsand collaborate across disciplines
A fast learner who is comfortable operating in evolving problem spaces

Nice to Haves

Prior product management experienceis strongly preferred,but not required
Candidates transitioning into product management from technical roles are encouragedto apply
Experience with synthetic monitoring conceptsand tooling,includ ing web , transaction,and protocol-based tests
Familiarity with scripting or automation tools (e.g., JavaScript,Selenium,browser-based testing frameworks)
Experience workingwith technologies such as WebRTC,browser automation ,or voice-based testing
Hands-on experiencewith Linuxand/or Windows server administration
Background workingwith networking vendorsor technologies(e.g., Cisco , Juniper , Arista )and network security tools such as firewalls
Networking certifications(e.g., CCNA , CCNP , or equivalent)are a plus but not required

What we offer

Kentik is a fully remote company that operates globally . We seek professionals that will help us thriveas an organization,and in turn,to broadenand enhance your career . We’re very thoroughin the interview process to understand your skillsand how they will relateto your successful growth here at Kentik . Our compensation philosophy encompasses a fair programfor all inorderto attract , engageand retain talented individuals who will drive our businessand wow our customers. The compensation rangefor this positionis: $160000 - $180000 . This range reflects the lowand high endof the U.S.compensation range Kentik reasonablyand generally expects topaythe hired candidatein this role . The actual compensation offered may be loweror higher than thestated range dependingon various factors,includ ing but not limitedto:

Experiencewiththe skill sets requiredfor success
Demonstrated competenciesand potential
A geographic market-based approach

In additionto a great career opportunity,Kentik offers stellar benefitsfor ouremployees which include:

100% of premiums are paid by companyfor health visionand dental coveragefor youandyour dependents
Additionally an annual Health Reimbursement Account(HRA)of $3000for an individualor $4500for afamily
Paid family & medical leave
Open PTO,a quarterly Wellness Day,and aminimumof 10 paid holidays
401(k) retirement account
Home office reimbursement
Stock options

*Note:* Benefits are as listed for all US full-time employees.For compensation international applicants will be treated equitablyin relationto the laws applicable withinthe countriesin whichwe operate.

Come work with us

The true meaning of Kentik is visibility . We’re committed tomaking sure everyone feels empowered touse their voice has asenseof belonging,and is represented at Kentik. We don’t look for individuals who fitthe culture,but those who will continueto add tothe culture .We encourage everyoneto apply especially those individuals who are underrepresented inthe industry: peopleof color,LGBTQI+ community,women individualswith disabilities(both seenand unseen),veterans,and peopleof any ageor family status. Kentik is committedto creating an inclusive interview process.If you requirea reasonable accommodation duringthe applicationor interview process please reach outto recruiting@kentik.com. Come as you are!You will be working at afast-growing well-funded startup alongside industry thought leadersand network aficionadosaswebuildthe futureof observabilityand setthe high barfor hownetwork operationsand digital businessesshould run.With acompetitive salaryand amazing benefits on topofthe meaningfuland challenging projectsyou’ll takeon,we’re sureyou’ll enjoy joiningthe Kentik team.