Product Marketing Specialist - MarkLogic + Semaphore products

Product Marketing Specialist - MarkLogic + Semaphore products

Remote Type

Hybrid

Location

Burlington, MA, United States

Job Category

Product Marketing

Job Summary

We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Product Marketing Specialist – Customer Marketing and help us do what we do best: propelling business forward. This will be a hybrid role working between your home office and our Burlington MA headquarters. Candidates must be local to that location to be considered. We’re looking for a motivated Product Marketing Specialist to support customer marketing initiatives for MarkLogic and Semaphore1wo cornerstone data and semantic solutions in the Progress Data Platform. This early-career role will help bring customer success stories to life, strengthen advocacy programs, and support lifecycle marketing campaigns that drive adoption, retention, and expansion. It’s an ideal opportunity for a marketer eager to grow in product marketing while learning how to connect customer value with go-to-market (GTM) strategy. In this role, you will:

• Support the execution of customer marketing programs that celebrate customer success and increase product adoption.
• Help create customer-facing assets1case studies, testimonials, success videos, and spotlightsshowcasing measurable impact and ROI.
• Partner with Customer Success, Product Marketing, and Demand Generation to assist with retention and expansion campaigns.
• Maintain and update the customer advocacy library and assist in coordinating customer participation in references, events, and analyst briefings.
• Conduct basic data and sentiment analysis on customer engagement metrics to inform future programs.
• Draft and edit content for newsletters, webinars, and community features highlighting customer innovation and outcomes.
• Collaborate cross-functionally to ensure consistent messaging and storytelling across campaigns and platforms.

Your background:

• 13 years of marketing experiencepreferably in product marketing, customer marketing, or a related B2B SaaS/software marketing role.
• Strong writing and storytelling skills with a customer-centric mindset.
• Detail-oriented, proactive, and comfortable managing multiple projects in a fast-paced environment.
• Analytical and curious, eager to use data and feedback to guide program improvements.
• Bachelor’s degree in marketing, communications, business, engineering or a related field.

Additionally, it would be beneficial if you have:

• Exposure to data, analytics, or AI-driven software solutions.
• Familiarity with customer advocacy, lifecycle, or community marketing programs.
• Comfort working with cross-functional technical and marketing teams in a global organization.
• Demonstrable AI skills in the development of content creation and sales aids.

Base Salary Range: $76,500 - $90,000 This position is also eligible to participate in our performance-based annual corporate bonus plan. Final base compensation is determined by a number of factors,including but not limited to job-related skills,education,demonstrable experience,and allowance for futureand continued salary growth.We also offer a robust benefits package,with details below. If this sounds like youand fits your experienceand career goals,we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn fromand collaborate withand also to enjoy:

• Medical,dental,vision,life & disability,and financial benefits (including 401(k) retirement savings plan).Tuition Reimbursement program.Additional voluntary benefits including crucial illness/hospital indemnity,identity theft protection,auto & home insurance,legal,and pet insurance.
• Competitive salary,bonus,and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
• Flexible paid vacation time,paid day off for your birthday,and company holidays.A variety of leave plans including Parental Leave.
• Employee Assistance Program (EAP) and an employee well-being program focusing on physical,mental,and financial health.

LI-hybrid