USD per year
Program Manager
Toronto, Ontario, Canada
Program Manager
- Toronto, Ontario, Canada
- Business Operations
- Regular
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world94all in a flexible, award-winning workplace. Program Managers (PgMs) at PagerDuty drive large scale programs and projects to success! You will be responsible for identifying the stakeholders, driving to set roadmaps and strategies for the program, leading delivery, reporting status, and holding the bar on quality. PgMs handle complex inter-team dependencies and bridge the gaps in technical management. You will need to work with many teams in different domains and will work effectively with engineers, engineering managers, product managers, customer service teams and beyond. If you are someone with a strong technical background, excellent problem solving ability and is passionate about managing large scale programs and projects then we want you to join our team!
Responsibilities:
- Lead product development and other department program planning, milestone and success criteria definition, resource allocation plan, and estimation leading to predictable delivery
- Analyze large data sets quickly to identify complex patterns and relationships resulting in practical solutions to real business problems
- Anticipate bottlenecks, providing escalation management and making tradeoffs
- Identify unstructured problems and drive technical and operational improvement, business strategies, and technical solutions across teams
- Provide technical contribution working with cross functional teams to surface dependencies, risks,...
Join our global team of innovators shaping the future of digital operations with AI. At PagerDuty, you'll tackle complex problems impacting millions, grow your career at the cutting edge of technology, and help build a more equitable world—all in a flexible, open environment.
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