Role Overview Flight Club Sales Associates are enthusiastic, results-driven and team-oriented. As the face and driving force of sales for Flight Club, this role is responsible for providing an engaging and exceptional experience that exceeds client expectations. We are looking for candidates who are strong communicators and understand the needs of their customers, build long-lasting relationships and have a passion for people and sneakers. In this role, you will:

Maximize sales by delivering excellent customer service, product knowledge and brand history
Provide every customer an elevated and unmatched experience that is uniquely Flight Club
Greet, acknowledge and assist customers throughout their consumer journey
Achieve individual sales goals and contribute to the overall store success
Ensure all sales floor standards are maintained
Consistently seek new sneaker fashion and product knowledge to act as an expert to the customers
Work professionally and build positive relationships with clients and team members
Support the scheduling needs of the business, ensuring that all time and attendance policies are met
Answer store phones with professional phone etiquette while also delivering excellent customer service, product knowledge and brand history via phone
Assist in executing operational tasks to ensure premium service and smooth store functioning
Be a representation of Flight Club's core values inside/outside of the workplace
Remain flexible to perform other duties as assigned

We are looking for:

At least 1-3 years in a customer-facing role
Passion and knowledge of sneakers and fashion
An approachable, good listener and an enthusiastic brand representative
An effective and quick problem-solver with a keen attention to detail
Positive attitude with a “no task too small or too large” mentality
An entrepreneurial spirit with the desire to exceed sales goals
Ability to relate and identify with Flight Club values

Schedule: Monday–Sunday, 11:30 AM – 7:30 PM, with weekend availability required. The schedule is subject to business needs. Additional Information: The job duties are considered “Essential Functions” under EEOC standards. Reasonable accommodations may be made for individuals with disabilities. GOAT Group operates multiple brands including GOAT, Flight Club (with three brick-and-mortar locations), Grailed, and alias. The company has a global community of over 60 million members across 170 countries.