USD per year
SEAP Compliance Specialist (Software Asset Management)
Job Summary Red Hat is looking for a Senior Compliance Specialist to join the Subscription Education and Awareness Program (SEAP) initiatives in the EMEA region, with an initial focus on the MEA (Middle East and Africa) market. What is SEAP? SEAP is a team of highly specialised professionals in software asset management, software licensing & compliance working directly with customers, partners, and sales teams to build awareness and enforce the Red Hat subscription model. SEAP is more than audits, is the Red Hat approach to compliance and it is part of the Customer Success organisation. In this role you will be responsible to analyse your assigned territory and plan SEAP engagements along with the Sales, Customer Success, Channel and the Renewal team. You will proactively work with the customers and the extended sales team to maximise commercial opportunities and ensure that Red Hat is fairly compensated for any past and future usage of its subscription services. What you will do
- Identify and plan engagement opportunities in your territory and region.
- Evangelise Red Hat's subscription model, along with their contractual terms and conditions, to customers and internal stakeholders.
- Positively impact sales revenue through the education and enforcement of Red Hat's subscription model.
- Measure and reconcile, with the support of our Solution Analysts, the usage of Red Hat’s subscriptions against the customers’ entitlements.
- Review and approve complex deals with the Deal Desk team.
- Work directly with customers to resolve contractual concerns.
- Document and distribute best practices for subscription management and subscription optimization to regional sales teams
- Create and distribute regionally-specific marketing and messaging for the program
- Coordinate activities lead by 3rd party consulting services with a focus on recovered revenue.
What you will bring
- Extensive direct experience in software licensing and compliance, SAM, software sales and sourcing
- Experience in creating and analysing customer data reports
- Technology, software, or consulting selling experience
- Excellent commercial skills, including managing programs and projects, developing proposals, and performing data analytics
- Strong negotiation and conflict resolution skills
- Fundamental understanding of Red Hat's subscription business model and ability to describe in convincing fashion the value generated for customers in this model is a plus
- Ability to analyse contractual T&Cs and explain them in “plain english” to the stakeholders
- Ability to accurately forecast and track sales linked to SEAP efforts within the assigned territory
- Handling the pressure of Sales cycles ensuring fair compensation for Red Hat subscription services
- Fluency in English
- Fluency in Arabic or another language spoken in MEA is a plus
Red Hat is the leading provider of enterprise open source software solutions. Enterprises around the world trust our broad portfolio of hybrid cloud infrastructure, application services, cloud-native application development, automation, and artificial intelligence solutions to deliver IT services on any infrastructure quickly and cost effectively. More than 90% of companies in the U.S. Fortune 500 continue to rely on Red Hat. Building enterprise-ready solutions with open source: We believe using an open development model helps create more secure, stable, and innovative technologies. By collaborating with open source communities, we’re developing software that pushes the boundaries of technological ability. Red Hat is an open hybrid cloud technology leader, delivering a consistent, comprehensive foundation for transformative IT and artificial intelligence (AI) applications in the enterprise. As a trusted adviser to the Fortune 500, Red Hat offers cloud, developer, Linux, automation, and application platform technologies, as well as award-winning services.
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